Chase Bank Fairfield Cmns, Beavercreek

Normally I have a good experience coming in being greeted & workers being friendly. Today was the complete opposite because Jessica the one that was helping me was very rude & did not smile. When I asked questions she made it seem like I was an inconvenience. She didn’t thank me for banking at chase or even tell me to have a good Day. Like i said normally I don’t have any issues but unfortunately today was the first.

Absolutely horrible bank. I attempted to open an account and was accused of fraud. The banker is quite frankly one of the most worthless person I’ve ever had to deal with.

This bank does not care how long customers wait. And other customer just cut in line and no one cares. Wasting time. I will not recommend this branch.

Wow, you open 0900am and 1000am you are in meeting and chase customer can't get service. Wow!

The Chase ATM machine at this branch does not work properly. I told the staff that on 3 occasions the machine malfunctioned by not properly counting my deposit money and had consumed my deposit without crediting my account. I filed a claim with Chase. The staff seemed uninterested in fixing the machine or informing any other customers about the malfunctioning machine. Instead just rolled their eyes. Bad customer service.

The staff was very kind and helpful. I got my savings account set up quickly and efficiently. The employees are knowledgeable and seem to really care about the customers.

8 dollar fee to cash a check written on their own check because I don't have an account there?!?!?! Outrageous! Stay away from banks, find a good credit union.

Great place to bank. Very efficient and personable in every way Personnel always ready to assist I actually enjoy banking their

Very friendly and always courteous...really like this branch.