Chase Bank N Genesee St, Delafield

What a pleasant experience going into the Delafield Chase bank location. I was greeted immediately upon arrival by a woman named Athena - she was extremely friendly and helpful. I know the Midwest is always friendly, but this was genuine customer service like no other.

Every time I need to do business in the lobby, everyone is so accommodating and cheerful, it is an absolutely joy to visit with the ladies! I wish all of my public interactions were this good!!!!

The tellers Lacie and Bigmountain are very nice and helpful, they gave the branch that old small town down home bank feeling. Banking services over the phone were easy to use and so was the online. The fees for overdraft fees are high and unforgiving. One last thing Christina is not very pleasant and has a snooty rude tone. Score went down because of her and limitations Chase has put on accounts. I received a letter stating if I made another cash over night deposit they would drop my account and they would not allow my Dad to make a cash deposit for me.

This Chase Bank location is almost eerily quiet every time I go in. However, the customer service has always been great!

We love the customer service at our Delafield Chase Bank. From the moment you walk in the door you are greeted and welcomed. We trust Rob with all of our banking needs and the drive thru girls are great!!!

this branch is run like a bored housewives furniture boutique. serious data privacy concerns and they weren’t able to handle basic account questions.

This bank has the worst tellers from any bank I've ever been to. I couldn't believe the poor service. I wouldn't even take my change here to cash it in. Poor service and fees for everything. Poor poor poor service bank. I would be ashamed of myself if I owned this branch.

Everyone is very helpful. Alway go out of their way to help. Overall it’s a great community bank.

Beside the parking the customer service is great love chase ! Thanks :)

This a very helpful bank .In all the meanings of banking.