Chase Bank Sir Francis Drake Blvd, Greenbrae

I can't tell you how disappointing my experience with this bank has been. I have been trying to close an account related to my mom's estate. I have literally been into the branch 6 times to get this done. They have lost documents, not scanned appropriately, and given conflicting instructions. To make matters worse, I have made multiple phone calls to both the branch and the estate servicing departments. I have left multiple messages for the branch manager, who has yet to reach out -- and it has been over a month that this fiasco has dragged out. I couldn't be more disappointed. With two other banking options in the Bon Air Center, I would suggest picking an alternative.

Went in to open an account for non profit. Kevin, the banker, looked at us with disdain, and refused to help us. We're never going back.

On January 2017 I walk in to open a business and personal account, the banker was rude and discriminating He was rude to answer questions