Chase Bank Chetco Ave, Brookings

FEES. Don't go below 1500 unless you have direct deposit no matter HOW many years you have banked there. I love being charged so they can hold MY money. That's TERRIBLE they needed so many forms of ID just so you could take out a couple grand! And how dare they ask you what you were going to do with it. This bank is getting weird.

We were in a dire situation when we lost our bag with our wallets while hiking and run out of any cash we had before new cards arrived. We had our documents in digital forms and other things to authenticate us to our account. We are grateful to have had such an understanding banker, Debbie, to guide us thru the difficult situation we were in. Thank you!

Showed them 2 forms of ID, my drivers license, a Chase credit card and provided a couple signatures. Still didn't want to give me my money from a savings account. Said they couldn't verify my identity. Gave them a third signature and was asked what I planned on using the money for! It's a couple thousand dollars of my money, what's it matter how I plan on spending it. Finally, after a huge hassle they processed my withdraw. Done banking with Chase. Shouldn't be like pulling teeth to get YOUR money back.

we live in a small town, so,this is a bit difficult to write... first of all, let me say that my experience with your customer service has always been outstanding, and I have had no complaints, until now. This may seem petty, but to me, it's not. I have spent years working in banking, myself, and would never DREAM of asking my customers what they were doing with THEIR money, as they were making a withdrawl. This question was asked by the MANAGER on duty on 12/24/13. EXTREMELY unprofessional!! Surely she knows that this is a "no-no"???? Really??? NONE of her business!!! Hopefully, she will read this, and think twice before asking such a personal question. There. I feel better, now.

I was greeted with a smile and by name, very refreshing not to be just a number! April is not only beautiful but sweet as well. The guys are awesome also, sorry guys I can't remember your names.

The staff is always friendly & nice. Walter has always been extremely helpful. I would recommend this bank & the branch in Brookings to anyone. You guys are the best!

Always closed. When you need them.

Friendly, always attend to my personal needs. The staff in Brookngs Oregon make it a pleasurable experience. Joyce

Always a reliable place to bank