Chase Bank Foothill Blvd, Tujunga

They for what ever reason don't have many bankers, and you have to make an appointment that doesn't have any openings till 20 days from now you! Then you can't cash a check over $2500 if you don't have an account there, I just want to give you a little perspective, $2500 today buys what $900 bought 10 years ago. Then to add insult to injury, I couldn't even open a checking account online because of a glitch due to me having a credit card with them. Wow, disgraceful to potential new customers.

Great branch of Chase bank. Awesome customer service.Aris is professional, friendly, knowledge and handsome too :) Branch is located at corner of Tujunga Canyon and Foothill Blvd. Parking is large. Nice lobby free coffee and again most importantly great people work here. Thanks Aris for quick service.

I have been with chase before it was chase great bank .But I wish i never have to ever wait in line to see the teller they have 1 teller working 4 people waiting in line mind you the rest of the bank is empty I don't understand why they don't open a 2nd window waiting in line for 15 min is not what I had in mind.

Banking with Chase is a solid choice, but this branch is very unprofessional. I set up an appointment 3 times to start a business account. This branch cancelled my appointment without notice. And when I showed up the last time for my appointment, Teny Abrahamian was the least interested in supporting me. She told me I never made any appointments and to go to another branch. No solutions were offered, and neither did she offer setting up another appointment for me. The attitude was unsolicited especially with the patience I’ve had. Although I’ve lived in Sunland-Tujunga my entire life and I’d like to support my hometown branch, I recommended that you go the Santa Clarita Branch. They took care of my needs in a professional manner!

I have been treated very well any time I have been there. They are the best. I even closed my account at the other big bank and moved most of it to this branch. Fushun goes out of his way to help you. The tellers are vey polite and nice. The bank manager always acknowledges me and others by their names.

I went in to get my name changed. I was there before the personal banker I was assigned to meet. When he arrived, he sat at his desk and looked through his phone while I stood in the appointment area. I finally went up to him and told him I had an appointment. He wasn't very personable and his customer service lacked. No conversation was made while I sat there. In addition, it turns out he never put the request in to send me a new debit card. Instead he was busy looking at his watch and leaving as soon as he could.

I was trying to get a debit card from this place and the man made us sat there fir an hour giving our info and later tell me I need a receipt that I lived in my home even though we brought two forms of ID. I went to another and all I needed were those forms and just an email stating the school. I don't recommend coming here at all if you need services.

HORRIBLE CUSTOMER SERVICE! I made an appointment to open a business account two days prior, only to arrive to someone saying they are helping someone else. It was a lie. Not only was it a different person than who I was suppose to be helped by, but I see the associate walk in from outside. When I am sat down with him and his cheese stained tie he immediately pulls out his ell phone to send a text. I got up and left. Don't take your business to this branch.

Every time I come in, they have people standing around chatting in the lobby with a line of 6 people and only one teller actually working. Go to a different branch, the employees here are worthless.

This bank doesn't cash its own checks avoid at all costs. You have to have an account with them otherwise they won't cash a check.