Chase Bank Bay Isles Pkwy, Longboat Key

This is the worst bank ever! Horrible service. Bankers don't know their policies. Conflicting information from Call center and branch. Understaffed Stay away!

Very unfriendly staff Girl at the front is rude Does not like to help customers Prefers they use the machines instead So she isnt bothered During her work shift Pretty terrible customer service

They held my money for six days and then bounced a check with no communication whatsoever. They have still not followed up with me. Worst banking experience ever in 40 years of being in business.

It is hard not to like this branch. They try very hard to please but some of the policies are so difficult to find a acceptable from bank. Went to rent a safety deposit box and already have an account at another branch. They wanted to know how much imcome i have, where i bank, how much i have in deposits, the value of my brokerage accounts, whether or not I own my home, details of my mortgage...and what i was going to use the box for and what i was going to put in it. I thought this a bit personal just to rent a box. Then both my wife and i had to show up at the same time to fill out the applications. So after we finally got the box we went down the street to Wells Fargo. They asked me if I had $60 and i gave it to them and they gave me a key.

Great customer service! Everyone is very helpful