Chase Bank Bellmore Ave, Bellmore

I received fake money from a customer and needed to have the paperwork from the exchange provided to me from the bank so I could pursue reimbursemt from the customer that had paid me with these bills. The counter rep Heidi was super helpful. Heidi asked me to come back later on because she was the only available teller and was overwhelmed. I insisted Receipt for fake bills be provided immediately to me due to the severity of this circumstance. The branch manager acted as if I was bothering her for making such a "special request". After a firm exchange of words and my refusing to leave without their paperwork, the manager finally provided Heidi with someone to help handle the other customers so she could help me. The managers last response before turning her back and walking away was... "do what ever you want"... and I did just that. Held my position at window and Heidi helped me. I dont know the managers name because she did not have a name tag. These 5 stars are for you Heidi. Ty for the help!

Went to this branch today, and the difference between here and the branch on Merrick rd in Bellmore is night and day. The manager at this branch Steven Bassford is kind, caring, and makes sure any problem you have is addressed.

Trying to open business account no help at all I drove to East meadow branch seme day full help no problems took less than 20 minutes

Zack was very unhelpful shouldn’t had wasted my time at this location

Staff is extremely welcoming, friendly and appreciative of customers' business.

Very happy with the customer service here.