Chase Bank Memorial Dr, Alexandria

Chase Bank has made the simplest task so very unnecessarily complicated to the point that I almost despise that place. They are extremely complicated and not at all worth all of the time I spent trying to fix their errors. Absolutely exhausting dealing with this bank.

I use the drive-through for all business transactions and not had a single problem. Every employee has been friendly and efficient. Always remember who I am too. Sure the wait time can be a little extreme but they are doing the best they can.

Don’t even deserve 1 star Very unprofessional banker especially Josh when I asked about information about my wire transfer he was like go find it in your copy didn’t even bother to help I’ve already addressed that to their headquarter Very bad experience I’ve been there multiple times don’t remember they solve any issues that I had with JP Morgan

We had an account that had to be verify and we went in about a month ago and the money was never released because it was verify in the department that was needed it. Call the local branch and was told that since they had already seen me that I could send my son in with items needed to verify it, but sent him to the branch and they now say I need to go back in.

Teller attitude is horrible. She has no respect and talk to people any kind of way. Elita is her name. They need more professional people at this branch.

They take forever terrible service I don't like this being over here in the morning

Never have enough tellers. Always a wait.