Chase Bank State St, Lemont

Once you are in the bank and working with people, they are great. The issue is they never pick up the phone there. They need like a clerk that will answer the calls and direct them to people. Someone who greets you when you come in. Very frustrating trying to set up any type of appointment or get your question answered over the phone. You basically have to walk into the branch each time you have an issue...an issue that likely could have been resolved over the phone.

The drive up atm is broken