Chase Bank Tiffin Ave, Findlay

very friendly bankers and tellers ready to help you when you need it. I had to make an appointment to talk to my banker, but that just means she's busy, which means business is good! Even had the head the branch help me with an issue transferring money from my credit union in another state and the easiest way to do it online 0.(from the other bank)

Waited over 10 minutes to cash a check in the drive thru. Only 1 other car there. Watched three people walk into bank and out. When asked cashier what was taking so long she said there were several people ahead of me. Could tell the cashier was irritated being questioned. A different cashier sent the cash out. Just hate being lied to. Will not go to that branch ever again.

Not helpful at all. Needed my passport and birth certificate noterized to apply for my daughter passport and birth abroad so she could come to the USA. Chase would not help me drove down the road and Huntington bent over backwards to help me and I was not even a customer. Moving my accounts to Huntington. Won't ever do business with Chase again.

Was treated extremely poorly by teller staci cortrell with anger from the moment I approached the counter. Was alerted to the fact that my card was charged fraudulently which I had already knew but she did not. She did not know when my new card would arrive. She had to make multiple long phone calls with Chase corporate I assume. All the while I was treated like I did something wong. I couldn't make up what the issue was. You could see the anger boiling over and that she did not want to be there. Red in the face slamming things down, pacing back and forth with distaste. Took well over a half an hour to deposit two checks. I live out of state so she kept staring at my ID in a weird way. Asked me why I have two cards instead of one. She should not be the face of this company. Not the correct position for this angry individual. I am typically easing going and happy but this was just to much to not say anything.

The worst . I called one day ahead and asked if I can pay off my loan at the local office and they said yes . So me and wife drove 45 mins got there then they said they do not take the payment anymore but they used to . So why that was not said yesterday when I called even When I asked ---Are you sure ? and they still said yes . What made it worse , they did not even say sorry at all . So , chase will not be our bank anymore . I understand everyone makes mistakes , but they acted like they did not even care . So . good luck . Because you are going to need it to stay in business . Customer service will always be NO 1 in my book .

This particular branch does not answer their phone! I️ called multiple times and never got an answer. I️ arrived to their branch at 5:30 to open an account and they told me I️ have to schedule an appointment for the following day. I️ informed them that I’ve been calling all day and they said there’s only two people on staf for the evening. It’s ridiculous for a company to not answer their phone and turn a potential customer away. They weren’t even doing anything when I️ arrived. Will not be returning

They are the rudest people on the face of the earth. The two females working there are extremely stuck up. They don't care about anyone but themselves! AVOID THIS BANK!

I’ve banked with Chase my entire life—nothing but positive things to say about the employees and the bank!

Richard P. Riker is a nice banker, he provided me with a good service.

Good location, a little slow but overall pretty good