Chase Bank W Stockton Blvd, Sacramento

NEVER enough staff; always a huge line. Tellers are nice though.

Didn’t know that opening a personal account will take an hour to do. Or is it just an excuse for the branch to close early? PS. I walked in at 4.34pm and branch closes at 5pm.

Horrible costumer service and more A lot of problems it is not right Service I want to close my account from this bank

People are in and out of this place without a mask on. There are no regulations regarding to Covid. I have been here on several occasions and almost every time, I will see someone that doesn’t have a mask on or have a mask but it’s pulled down and not even covering their mouth and nose. On top of that, they are really slow and you will be waiting there for a while.

i've been a chase customer for many years. i've had uniformly positive experiences at this branch for several years. staff are courteous and friendly. Marlette Morris has been particularly helpful (and patient) with special banking needs. i recommend the bank and the branch.

Usually very quick... Seldomly there will be a short line but they are very quick and courteous to help you handle all your banking needs

Depleted my savings account to cover my checking account and then closed my checking account with no notice. Horrible customer service.

I had questions about opening a credit account and service was quick and friendly. Jennifer answered all my questions and explained my options clearly. I had a good experience!

The bankers are all very friendly and helpful. They will go above and beyond to connect with you on a personal level and help meet your needs!

Bad customer service. Not helpful at all. Use atm or go to other close by branch.