Chase Bank Northland Dr, Grand Rapids
5380 Northland Dr NE, Grand Rapids, MI 49525, United States
https://locator.chase.com/mi/grand-rapids/5380-northland-dr-ne
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM

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- Payday Loans
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Reviews
J
This branch has converted to a "super ATM" in the lobby and no longer has any tellers, at the desk or at a drive-thru. You can really only discuss loans here or do ATM transactions. You can't exchange currency any longer. I had an issue with my account, and had cash on me to resolve it, but my issue could not be addressed because the ATM did not accept my debit card and the bankers were only there to help with the machine or with loans... they are literally unable of processing cash transactions at their desk. Very disappointing. The LMCU across the street is very nice!
P
Bought a cellphone from china. It arrived broken. They refused refund. I filed dispute. Chase gave my money back then gave it back to China. I even have all of proof that phone arrived broken and China AliExpress and Cubot denied refund even though their policy states they do it. Did nothing.
S
Quick, competent service. Not my usual branch, but location is near a place I stop often. So I've gone there perhaps 5 times for things like check cashing, advice on online banking issue, transferring CD funds etc. Wait was always very short, staff were courteous and my needs were met.
A
I used to have a bank account here. That was, until they screwed me. Long story short, somebody stole my credit card, and they said they would only refund 3/4 of the money spent. While this normally wouldn't be a big deal, I lost hundreds of dollars. Safe to say, I switched banks.
E
They got rid of their tellers, literally just have a single “smart” atm in the building. If I wanted an atm I’d go through their tiny drive thru that almost rips off the mirrors. This will be a failed business model I hope.
H
The people that work here a very nice and greet you and are personable. Small atm hard to drive through. Like the atm inside though when there actually open it lets you do a lot of things
A
Bank only does digital transactions. Need a debit card or Apple Pay/Google Pay to get cash out. Essentially only an ATM location.
K
Absolutely the worst service of any Chase bank BY FAR I WILL NEVER BANK THERE AGAIN
C
Everyone is so sweet and helpful! This location is never busy, and all the tellers know me by name. Very cozy and a good time every day I’m in:)))
J
Kind of surprising when you walk into a Chase bank and you can't cash a Chase Bank check. How pathetic
Personal loan Providers Nearby in Grand Rapids
- Personal Loans
- Payday Loans
FAQs
1. How to Connect with Chase Bank?
You can make a phone call at +1 616-771-7023 or visit their website and submit your application form.3. How to Apply for a Loan from Chase Bank?
To request loans from Chase Bank, you can submit your application form on their website or head over to the store. You may need to go there with your car when getting a title loan. Browse through our website to get some important information about auto title loans.5. What Can I Do When I Fail to Repay My Loan?
Missing payments on a loan will result in negative impact on your credit. Connect with your lender when you can not repay the loan.
2. How Do I Get to Chase Bank?
It is located at 5380 Northland Dr NE, Grand Rapids, MI 49525, United States. Open a Maps app and get driving direction to Chase Bank.4. Is Chase Bank an Agency or a Lender?
Chase Bank is a Bank helping you out of financial emergency. Check our site to get low interest rate personal loans for financial emergency.6. Does Chase Bank Offer Loans for Bad Credit?
Yes. You can expect to get loans with Chase Bank if your credit score is not good. It is also available to get personal installment loans with bad credit through our website. You can also obtain more details about installment loans through US Bad Credit Loans!