Chase Bank S College Ave, Bloomington

I called to change the amount that automatically gets transferred from my checking to my savings on the first of every month. I was expecting it to be some young person who would say “oh you go online and do that...(yawn)...have a good day...” But I spoke to Tabitha and she went above and beyond to look into it for me, tell me EXACTLY what I need to do, and she made sure the changes went through on their end. Thank you Tabitha!

Logan was great! He was helpful, knowledgeable and proficient in assisting me with my various needs. Friendly and personable, Logan was a stellar relationship banker! I would defiantly recommend him for anyone looking for a personal banker.

Maritza Bingham has been my person of contact at this branch of Chase and she has ruined my opinion of this company entirely. Not only did she have a demeaning attitude but was UNWILLING to take the steps necessary to resolve a problem I have been dealing with for more than six weeks. I have been a customer of Chase since I was 15 years old and because of this horrendous customer service, I am now considering banking elsewhere.

The staff was personable and very genuine in helping me with the multiple transactions and questions that I had. They took the extra step to show me resources in town since I am knew to town and truly made me feel welcome.

Bank employees are very friendly and courteous. Helped set up my account in no time. Glad to be doing business with them.

Really friendly and efficient. David Puckett is my go to guy. His service is Superb.

Nice bank with friendly staff! Central location in down town, however parking can be difficult at times.

Worst bank ever... Fees fees fees and more fees they can't even keep track of your money very well either so don't depend on them for nothing...

No waiting lines, decent customer service.

GREAT Bank, and the workers are amazingly NICE!!