Chase Bank Village Creek Lndg, Atlanta

I paid a contractor with a check for some work he did. He went to my bank to cash it and they made him call me and required I come to the bank to verify they should cash the check. I was there dealing with this for a good half hour. WORST CUSTOMER SERVICE.

Awful experience... had money deposited because I have a sole proprietorship and they wanted me to verify business information for a LLC and other types of business. Clearly they don’t know the difference between the different business types. I also felt I was racially profiled and discriminated against by Nuna or Nina the asst. manager she wound not give her name. poor communication between departments... awful experience.

Ridiculous wait times. ATM not accepting deposits forcing you to do what should be a quick and painless transaction at the bank desk. A routine 1 minute task turns into a 20+ minute ordeal.

An employee by the name Darius made it very difficult to make a cash depisit indoors at the bank and insisted that I use the ATM... this was after I waited in line for more than 10 minutes. After stating my frustration he alluded that maybe I should take by business elsewhere. Edit: went down the street to the Caroline st Chase and had no problem - aviod the Village Creek Chase.

So it’s close to 5 but not 5 yet. They will not take my all the money for my deposit , only just “one bag”. Walking around with all this cash is dangerous that’s why I came to deposit it. VERY LAZY . Take business elsewhere !

Super helpful and very quick to solve my problem

Don’t go to chase they don’t monitor ur money. Criminals are the worst. They can get ur information if they want to.

Wait time is usually short. Great customer service.

Extremely slow service at this location. The drive through only experience is terrible

To make a payment it took around 30 minutes waiting, they are slow ,slowww😠😠