Chase Bank S Colorado Blvd, Highlands Ranch

I have been a chase customer at this branch for many years. I have always been treated with a smile. They are knowledgeable and willing to assist.

Worst service ever! Been with Chase for 10 plus years and new to area so went in to pay off car loan and they refused to wire my money because they thought it “sounded fishy”. Just do your job your a bank.

My personal experience at this branch has been outstanding. Evan helped me sort out an international wire that had been goofed up at a different branch. I've also come here for notary services without an appointment and they've always been able to assist me without a fuss. Recommend.

Negligent Mortgage Broker Despite speaking to the bank for weeks and weeks about my situation, then filliing out the application and then buying a house with cash, I was then told that they could not issue me with a mortgage, nor did they tell me at any point that I could getter a better rate by doing things in a totally different way. Totally screwed, I was incredibly lucky to access a mortgage from elsewhere. Lots of stress and yeah sure I was compensated but the cost to me personally was almost too much

After visiting 3 branches with no bankers inside, we gave a last chance to this branch and we could finally said that someone took care about us right. Thank you! Fay Peng has amazing attitude and willingness to help! Great customer service experience!

Was lucky enough to call this branch today and the "Manager on Duty Today" picked up the phone. She was either high or on a power trip. No professionalism whatsoever, her communication skills were bitter and poor and the attitude was over the roof. It's my money in the bank not the other way around or maybe she doesn't like Mohammads. News flash lady im a mohammad and I have served this country 😡

The mortgage loan officer, Jeana Haynes, is terrific! I'm a realtor and have worked with Jeana for many years. She is very thorough, very professional and definitely gets loans closed, and generally before the deadline date! She has worked with me with "normal" borrowers, international buyers, and self-employed borrowers - and consistently does a great job!

Teller line is completely incompetent and there’s no supervisor in the building to be found to deal with issues.

There's a reason this bank has a lousy rating. The customer service here is horrific. My son was the victim of a scam and lost a lot of money and Evan the Branch Manager basically said good luck recovering from an out of state professional scam artist with your local police; and peace out. Zero compassion or assistance in the entire ordeal. Since they don't value my business and money I'll be taking it elsewhere and recommend you do the same.

Newly moved to Colorado and experienced average service at another Chase Bank and specifically was drawn to this location for a credit card application. We were helped by Fay who was outstanding, she herself had moved from Canada to the US so she knew the hurdles of the immigration process and how to navigate them from a banking perspective. She was incredibly warm, friendly and was efficient and knowledgeable in her work. Fay was incredible and so helpful and made our banking experience with Chase outstanding.