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Chase Bank W Broad St, Richmond

3.8
(8)Loan Agency
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5205 W Broad St, Richmond, VA 23230, United States

+1 804-593-2315

https://locator.chase.com/va/richmond/5205-w-broad-st

  • Saturday9AM–1PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
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    Personal Loans Near Me In Richmond of Virginia(VA)

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    Reviews

    3.8/5.08 Reviews

    D

    Don Cullen
    1

    Customer service wasn’t good. Charged me extra fees and a longer process for a money order than any other chase bank I’ve been to. Almost made me want to switch banks. Avoid this place. This bank actually went back and charged me another service fee a day later. Rude and unprofessional.

    g

    gerri hampton
    5

    Went in this afternoon the staff was amazing quick courteous very much people oriented. Great Customer service

    E

    Eugene Weixel
    5

    Excellent courteous staff. Eric Garcia was most helpful to my Spanish speaking wife. Paige Azu was also very helpful.

    J

    James Howard
    1

    Do not waste your time with this extremely unprofessional branch of Chase Bank. It is extremely hard for me to travel as a wheelchair vet and I wish I had not wasted my time. The 1st time I went in and spoke for over an hour with representative P. I was told she would contact me the next day after some research. Didn't hear anything for a month. I went back in and spoke with representative L. For over an hour and was told the same thing and once again no follow through for a month. Each time I asked to speak with the manager I was told she was too busy to help. Every time I visited there seemed to be a long line of disgruntled clients waiting. A little bit advice for this Branch "no" is the 2nd best answer you can give somebody.. Don't tell a client something you can't follow through on ,even if you cannot help.. simply state the fact. This branch will be the reason I cancel everything with Chase.

    I

    Indig. E Nous
    5

    Superb courteous knowledgeable efficient well-spoken patient JP Morgan CHASE banking staff- I’ve been to two others but this one is the best one for me. Mr Johnny Williamson is a PRIVATE CLIENT BANKER & Assistant Vice President & he is educated in Economics. He helped me with a difficult Banking situation. He gets the job done first & does not get sidetracked. He has a personable manner & is on top of it. His explanations are lucid & he possesses for me excellent communication skills for all ages. He comes across as culturally-aware. Ms Karlene M Holness is the Vice President & Branch Manager who has a wealth of experience in banking as a District Manager in an urban fast-paced high-tech major US city. She is kind, knowledgeable, patient, well-spoken & very courteous & humble. Eric is a teller & rep who also exhibits a sharp mind & friendliness & patience. He helped me with a complicated deposit. Ms Lacey is I believe a banking rep who greeted me when I entered & found out my situation that brought me to this lovely spotless JP Morgan CHASE Bank. She’s patient & very courteous & knowledgeable & handled my questions well- She’s also a good listener & personable. Obviously the hiring manager has brought efficient, thinking, knowledgeable employees on board to this new JP MORGAN CHASE Branch in WILLOW LAWN in Richmond, VA at 5205 West Broad St. Lovely convenient parking here for CHASE bank patrons. These employees are NOT fledglings (Novices) & can handle stressful situations & people from my observations. It’s not so close to my domicile but always worth the trip. Ask for their business cards. I highly recommend the WILLOW LAWN Branch over the other ones.

    R

    Ronnie
    5

    Perfect location and great staff. Very knowledgeable and helpful staff that will take time to explain everything to you clearly and patiently.

    V

    Vince DaDon
    5

    Love big shout outs the my boy Doug very intellectual patient I can write a book on how professional he is on getting the job done even if it's on his lunch break Great dude.

    W

    W Foster
    1

    These people are slow all they doing is standing around talking it took me an hour and 20 minutes to open an account this is ridiculous

    Personal loan Providers Nearby in Richmond

    FAQs

    • 1. How to Get Hold of Chase Bank?

      You can call them at +1 804-593-2315 or enter their official site and submit your application form.
    • 3. How Can I Apply for a Loan from Chase Bank?

      To secure loans from Chase Bank, you can submit your application form on their website or pay a visit to their office. You may be asked to go there with your vehicle when getting auto title loans. Explore our site to get further info about title loans.
    • 5. How Should I Do If I Can Not Make the Repayment of My Loan?

      Failing to repay a loan will result in negative impact on your credit. Get Hold of your lender if you think you may miss the payment.
    • 2. What Is The Office Address of Chase Bank?

      You can find the store at 5205 W Broad St, Richmond, VA 23230, United States. View maps and get your direction to Chase Bank.
    • 4. Is Chase Bank an Agency or a Lender?

      Chase Bank is a Bank offering different ways to financial stress. Check our site to get low interest rate personal loans for unexpected financial events.
    • 6. Does Chase Bank Offer Bad Credit Loans?

      Yes. You can still get loans with Chase Bank if you do not have a good credit. It is also available to get installment loans for bad credit with poor credit through our platform. You can also learn more about an installment loan on our platform!