Chase Bank W Huntington Dr, Monrovia

Hi neighbors, if you don't want to mess up your mood, choose other branches instead of this one. The personal banker names Eduardo will give you no respectful services. He will argue his mistakes with you. He will arrogantly treat you with no respect. So sorry of Chase who has this type of employee and kicks out the customers ‘ money! Good luck Chase!

I called the branch regarding the wiring information few days back. They told me which account is free of charge to wire the fund. Half an hour later, Ms. Chen called back to see any other question or not. I was very impressed with their follow up. Again, she was so patient guiding me through the wiring process today when I had a problem. The service in wonderful!

Fast service as not much customer waiting. Poor representative not helpful at all. Visit here 2 times for the same account. They wrongly charge my account with others check. The male representative consider he is Savior to help me set thing right. He is just cleaning his mess. How could Chase clearing a company LLC check on a personnel checking account. Later on, we find out the account number is not totally match. Chase bank is really horrible & should stay away asap.

Horrible customer service, I walked In to the branch to talk to a banker so I can be able to order checks and they Said we tied up right now, you need to make an appointment, I told him the branch is almost empty and I see only 3 customers and he said we still have customers, I said ok thank you I will go to different branch, the worst experience

Worst customer service ever. They sent me to another Branch because they didn’t have time to help me. Smh it was the middle of the day and the bank was empty. They obviously didn’t want to help me since I wasn’t opening a new account

The drive thru is actually super convenient. It feels kinda weird to use at first but you get used to it

Always very helpful and friendly to me . Thank you ..