Chase Bank Main St, Sag Harbor

Very modern, fast ATMs and the staff is great. I came in to apply for the travel card. Anthony greeted me right away, explained the different cards, and connected me to a banker. Offered me bottled water, made feel appreciated. I received my credit card the next day. Highly recommend.

I was asked to visit another branch because they were too busy to sit down for 10 minutes and open a checking account with me. (I had all the paperwork and was ready to go) I know it’s busy, and I know the summer can really be a stressful time, but if my time isn’t as important as everyone else’s what’s the point of banking with this branch? Say there for an hour before a gentleman actually informed me there was no room in the schedule for me to talk to someone. I really wouldn’t have mind if I was told before I waited an hour! Seriously, customer service here is below par, and their monthly checking fee is ridiculous for what they offer. Trust me when I tell you, anywhere but here.

great service, very pleasant staff. Love having them in Sag

The ATM here is really far into the wall so it's really awkward to use.

Kind of a bad deal but what can you do?