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Chase Bank Old St Augustine Rd, Jacksonville

3.6
(10)Loan Agency
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13920 Old St Augustine Rd #107, Jacksonville, FL 32258, United States

+1 904-380-6729

https://locator.chase.com/search

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Chase Bank 01
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    Reviews

    3.6/5.010 Reviews

    E

    Etymology of words
    1

    Terrible customer service, and I expect bare minimum wherever I go. To not even get a smile and a “I can help you” atttitide is really unacceptable.

    C

    Claire Boo
    5

    Stephanie was absolutely amazing !! Answered our questions and more

    G

    GM St. Johns
    5

    Stephanie was awesome! Knew her stuff!

    K

    Kate Matovina
    1

    There is no one greeting at the door, bankers are cold and stand-offish, and the manager lies about his capability to help with simple solutions such as a one-time fee waiver (Which EVERY OTHER BRANCH I'VE BEEN TO DOES). Will not be banking here again and also filling a formal complaint about ripping people off by charging them for access to their own money.

    N

    Nathan Nunya
    5

    The staff here couldn't be more friendly and accommodating. Always greeted with a smile.

    B

    Brooklyn Pizza
    5

    The staff could NOT be any nicer. I'm always greeted wit a smile. Highly recomend this branch in Bartram Park. I am in business for myself and I understand that some customers are so self-centered that no matter how you treat them they are just looking to be victims. This is a great branch of a great bank.

    A

    Asme Holdings
    1

    Justin, who may be the branch manager seemed to be talking down to me. I had some issues with the account, when I asked for assistance as I had not been able to connect to Chase customer service due to long waits, he said he cannot help me with it. I had some documents to notarize and he said that he will not let the staff witness it as it was the Chase policy. I asked him when did the policy change, and he said that it has been there forever. I have been a Chase customer for more than 5 years and hadn't had such issues at their other branches. So if it was indeed Chase policy, have the other Chase branches been violating it all these years ? Or was it simply that he just did not want facilitate a Chase customer was not his skin color or whose account was not with that branch? While I was talking with him in his cabin he got a phone call, he answered it and then he had the audacity to ask me to step outside while he talked! This is not only unprofessional, rude but absolutely unacceptable. If he indeed had something private to talk while I was in the office, he should have put the call on hold and walked out to another cabin to take the call. Has Chase Bank's professionalism and staff training deteriorated so low? The only thing that is left to do is to move my account to another bank which has better network of branches with ethical staff and values my business.

    D

    Dan Taylor
    5

    I have multiple accounts with Chase and this is my home bank. All the staff and manager has always been very friendly, professional and helpful.

    M

    Michael Howard
    1

    Tried opening up a checking account here at 4:20pm. I was told their 1 guy was with someone and needed to come back tomorrow. Your Loss.

    P

    PROPER RENOVATIONS ,
    5

    If only all banks and their employees were this awesome

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    FAQs

    • 1. How Can I Get Related With Chase Bank?

      In order to get related with them for loans, you can making a call by +1 904-380-6729, or you can direclty search for online loans. If you need any loans like personal loans online, you can hit here, which will be more convenient.
    • 3. How Can I Obtain a Loan at Chase Bank?

      The most efficient way is to fill out their online application form. For your need of cash advance loans from the Internet, simply look at our website to discover more details.
    • 5. What If I Cannot Repay My Loan?

      The best way is to negotiate with your lender at first and deal with the issues for both parties.
    • 2. What's The Location Of Chase Bank?

      Chase Bank is located at 13920 Old St Augustine Rd #107, Jacksonville, FL 32258, United States. If you wan to visit them by yourself, you can make use of the map to find a way to get there.
    • 4. Is Chase Bank an Agency? Or a Lender?

      Chase Bank is a Bank. Or you can directly find CocoLoan, which is a loan broker, can assist you in connecting with 100+ lenders to get multiple loan options like installment loans for bad credit, view this page to find out more.
    • 6. Can Chase Bank Provide Car Title Loans?

      Sure. You can get auto title loans by clicking here.