Chase Bank N Cable Rd, Lima

went in here at a quarter to 5p. I needed a title notarized. takes about 5 minutes. the counter clerk said the person who could do it was busy and I had to reschedule for another day. I watched the "busy" person sit at her desk and promptly walk out at 5:00p on the dot. I even asked her before, how long it would take, and she said 5 minutes but was too busy to help. to sum it up, they could have helped me and my wife out instead of running out of the door. Very poor display of customer value. I will never bank with Chase due to this and my wife is now changing banks.

I would have given a 5 star but I have to buy a money order to deposit cash into my account when using my son or daughter. I find this ridiculous since it's a deposit not a withdrawal. Even when I give them my ATM card and DL ID from me. Plus they offer their own ID. Since I am disabled I am unable to go to the bank myself.

Good place to go and basically get told to screw off, horrible customer service. As always with Lima.

Been calling for two days and they don't answer the phone. Leave messages and they never return calls. Terrible customer service!

Does not answer phone!!! 1:30pm. 20 attempts. Update .... They answered today. Excuse was they're all busy with customers. Then hire someone to answer the phone!!!

I've only been with chase for a couple months. They have treated me very well. Great staff. Thank you

They never pick up the phone

They make you feel extremely welcome