Chase Bank Delancey St, New York

The wait time for an appointment is terrible. I was scheduled for 1:00PM and had to wait 30+ minutes for my turn. Not cool. The bankers are friendly.

Front ATM vestibule doors doesn't open when card inserted need to check your parabit system.

Scam my money. This is the first time that I went to this bank, I usually go to canal. I was exchanging a bunch of little bills for bigger bills. I knew exactly how much I had because I always count my money before I bring it to the bank. The teller asked me to help him unfold the money so he can put it in the bill counter machine. Then in the end when he counted my bills I was short $35 from what I had. Never going to this chase branch ever again.

Usually use this location for ATM but more often than not there are people just hanging out in the foyer. Don't appreciate going to withdraw money with an audience. Today there was a homeless person sleeping there. Luckily I saw him when he lifted his leg to scratch "before" I entered. Not only for safety reasons and peace of mind, more effort should be made to keep this area clear of loungers.

Quick service & very helpful staff

I'm considering switching banks because they never pick up the phone!! You end up having to go in person to speak to someone and wait even up to an hour for any small, minor issue. What a waste of people's time and energy! I don't remember this Chase branch ever being like this I the past.

What a terrible place this has become. People are nice enough, but they recently consolidated branches with their Avenue A location and now if you need to see a teller for something (and despite their delusion that most things can be done at their new ATM's, much cannot), you're looking at a minimum of 15 minutes in line. Need to either open another nearby location to shoulder the volume, or increase window/teller capacity. Nightmare experience currently n

Every time you go to that bank , you have peoples there begging for money. Is scary to go to the ATM machines in that bank due to the undesirables scouting around to see if they could hustle money from you. Its dangerous to go into that bank, there are always peoples in the ATM area not doing anything but just hanging out and trying to hustle money from the customers. There is no security in that area or in the bank. Don't don't recommend you going into that bank at night or even early in the morning. Very scary!

Y'all are worth close to 300 billion but can't be bothered to provide a working pen.

Horrible service! Wait time is upto 2 hours just to visit the deposit box. They should have a dedicated team for such tasks.