Chase Bank Greenview Shores Blvd, Wellington

Institutional charlatans who keep inventing new ways to steal your money. If you are a small business that accepts credit cards, they will steal from your account and cheat you out of your hard earned money every opportunity they get. Let me give you some examples. Let's say that your small family business does 100K worth credit card transactions. If the rate of your customer disputes are over 1%, Chase considers you as a high risk merchant and places a twenty five thousand Dollars hold on your account. In other words they reward themselves with 25% of your money on hold becuse one of your customers disputed a one thousand dollar charge. And then hold it for 6 months, until your credit card dispute rate is less than 1%. But wait, that is not the whole story. Every couple of years they require that you buy new equipment. That adds a few more thousand dollars to your operating costs. Run away from Chase at one hundred miles per hour. This bank takes food from your table, so their CEO can make a 20 Million dollars annual bonus. There are better choices out there like Costco merchant services. Unlike Chase, they treat humans like you and I in a humane way.

This branch is terribly mismanaged. I went into the branch to open my son his first bank account. The first thing Javier said was I needed an appointment. I informed him I called this branch over 25x. No one answers the phone how could I make an appointment. After speaking to the branch manager, Melissa Whiteaker it was clear to me why the employees at this branch have no sense of urgency or customer service skills. She was unaccommodating and cared very little about my concerns. My son called while standing in the lobby and once again no one answered the phone, there was no one there but us, 3 employees were standing talking to one another. Avoid at all costs. This branch not only needs to improve their training, but management also needs to learn customer service. After banking with Chase for 20+ years having multiple business accounts, checking accounts, and savings I am closing everything. Stay away from this branch at all costs!

I have been a customer with Chase for over 10 years. The tellers were unfriendly and dismissive. They gave little to no effort to assist and gave below average service. One of the worst services ever experienced at Chase. Will not go to this location again.

Only one teller working in the whole bank! She was very helpful and friendly, but it was easy to tell that she was overwhelmed! Very insensitive for management to put a person in this situation!

No tellers only kiosk, max withdrawal from your own account is $3,500 😳

Put a nine day hold on my check after telling me it would only be two days. Caused me immense problems and they offered no apology or even an attempt to minimize my issues. All about protecting the bank and not helping a 10 year customer!

grateful for this bank. Thank you so much to Christian for helping me with a very difficult transaction over the last 4 days. He was so professional and helpful. I am very grateful to have a bank with bankers and employees that really care about their clients! Thank you again!

Customer service is absolutely terrible! This branch needs a overhaul Immediately.

This has by far, consistently, the worse Chase branch I have ever been to. Long waits, poor service, and on top of that an ATM that keeps malfunctioning. Now that this is my closest local branch I am seriously considering changing banks. Very unhappy.

Waiting in the drive thru for 15 minutes to get service. 3 Lanes closed, waiting at drive up window. Hire more people please.