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Charter Bank Nw 86th St, Johnston

3.4
(8)Loan Agency
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5526 NW 86th St, Johnston, IA 50131, United States

+1 515-331-2265

http://www.charterbanker.com/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
OPEN
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    Personal Loans Near Me In Johnston of Iowa(IA)

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    $1000
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    Reviews

    3.4/5.08 Reviews

    C

    Carly Hill
    5

    Love Johnston Charter Bank!! Been doing business with them for 10+ years and everyone is great. However KAYLA IS AMAZING. Always nice courteous and super cool. They are very prompt and professional. Quick to resolve issues and very helpful. Great bank with even better staff!

    Response from the owner

    Carly, Thank you so much for the kind words and especially love hearing that you think Kayla is amazing, we do too! Thank you for your support! Matt Morris CEO

    T

    Trevor Wiekamp
    1

    I cannot say a single good thing about my experience here. I went today to cash a $5k check and they told me since I only had a smaller amount of cash in my account they wouldn’t cash it? It’s a State Farm check so I’m very confused. I had all correctly endorsed signatures. So I said I would put it into my account and they said “okay we can do that I guess but we will put a hold on your account” i I’m not sure if it’s because of my age or race but it was simply unprofessional. The only reason I do not have a larger amount of money on that account is because my mobile app won’t work, as well as my debt card still has not arrived (4weeks later) why would I put money into a checking account that I cannot use. I strongly discourage anyone to use this bank. There’s many other great banks that go out of their way to make their customer experience wonderful. However this bank will do no such thing. I’d encourage people to use bank of the west

    Response from the owner

    Trevor, I am sorry to hear that you did not have a good experience. We strive to try and make each experience as positive as possible all while providing excellent customer service. I would be happy to talk to you personally about this, as well as helping you get the mobile app working for you and locate your debit card or provide an instant issue card to you. Please call me at 515-331-2265 or feel free to come in to discuss with me. Matt Morris, CEO

    C

    Clint Dudley
    5

    This has been our business bank for over 10 years, I can't begin to describe how well this bank treats its customers. We had issues with our contractor, and JP and the staff at Charter Bank were there every step of the way. We couldn't have gotten through it without their support. Local bank feel with the professionalism you need.

    B

    Brad Smith
    5

    I highly recommend using Charter Bank. I have used them for 20 years for my business credit and checking needs. They have been very professional and friendly. I wouldn't go anywhere else.

    Response from the owner

    Thank you Brad for your kind words. We greatly value the relationship!

    S

    Steve Reay
    1

    Couldn't imagine a worse bank to deal with who couldn't care less about the public they serve. After 15 years of dealing with them I'm happy to be rid of their lies.

    Response from the owner

    I'm sorry to hear that you feel that way and would be happy to discuss your concerns further if you would like. As a community bank we strive to be our best with our customer service and I apologize that you feel we fell short on that. Please call me at 515-331-2265 if you would like to discuss further. - Matt Morris, CEO

    A

    Ashley Vos
    1

    If Nick Reggio makes a mistake, watch out. He will harass you every way possible until you correct his mistake. Very unprofessional! I wouldn't recommend this branch to anybody.

    Response from the owner

    Ashley: We have reviewed our records and do not show any business relationship that we have with you. We would like to speak with you in regards to this matter to clarify what your concerns are. Please contact me at our Johnston office at 515-331-2265. Thank you, Matt Morris VP-Lending

    c

    chris leto
    5

    All the rest of the banks get out your paper and pencil and start taking notes on how to do business and treat your customers what a bank

    Response from the owner

    Thank you Chris for the kind words!

    M

    Morgan Halverson
    5

    The staff is always very friendly and helpful. They always have a smile on their face and they welcome you the moment you walk in. Fast service too!

    Response from the owner

    Thank you Morgan for the review! Let us know if we can be of further assistance to you for your financial needs.

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    FAQs

    • 1. How to Get Hold of Charter Bank?

      You can get in touch with them at +1 515-331-2265 or enter their official site and fill out the request form.
    • 3. How Can I Request a Loan from Charter Bank?

      To apply for loans from Charter Bank, you can fill out the request form on their website or go and visit the store. You may have to drive there when getting car title loans. Enter our website to obtain detailed information about title loans.
    • 5. What Can I Do When I Fail to Repay My Loan?

      Failure to repay a loan will result in negative impact on your credit. Get Hold of your lender if you have difficulty repaying the loan.
    • 2. What Is The Location of Charter Bank?

      It is located at 5526 NW 86th St, Johnston, IA 50131, United States. Open a Maps app and get driving direction to Charter Bank.
    • 4. Is Charter Bank an Agency or a Lender?

      Charter Bank is a Bank offering different ways to financial stress. Click on to get low interest rate personal loans for almost any purpose.
    • 6. Does Charter Bank Offer Loans for People Who Have Poor Credit Score?

      Yes. You still have chance to get loans with Charter Bank even with poor credit. It is also available to get online installment loans irrespective of your credit ratings through our website. You can also find some useful info about an installment loan on our website!