Chad Fallis at CrossCountry Mortgage, LLC W Carmel Dr, Carmel

As a real estate agent and owner of an independent real estate company for over 10 years, I have worked with numerous mortgage brokers. However, there is only one agent who has never let me down on a transaction and always closes on time, and that’s Chad Fallis and his staff at Cross Country Mortgage. Chad and his team have always fulfilled their promises and continually exceeds expectations. Time and time again, my clients tell me that he is easy to understand and extremely responsive. In my experience, there is no one else in this industry who does a better job, period. Chad is patient, thorough, and knowledgeable, which helps ensure a smooth transaction. If you’re thinking about buying a home, do yourself a favor and call TEAM FALLIS today. Chad and Adolphus are the most warm, kind hearted souls you will ever meet!

Chad is the definition of great customer service! My girlfriend and I recently bought our first house, and throughout the lending process Chad helped us through it! We ended up getting an amazing rate, and were amazed by how painless the process was thanks to Chad and his team!

Working with Team Fallis on the mortgage for my new home was a breeze! I’ve been telling people that I’ve spent more time purchasing a sweater than what it took to get through the process, and that’s no joke! The online portal for the application, document upload and document review steps was an incredibly convenient tool, and made the entire transaction very transparent. Chad and his teammates provided clear and concise instructions for each step, and there was never a single challenge in moving through the process. Everyone was attentive to my needs, and provided fast responses to all questions. If you’re in the market for a new or refinanced mortgage, I highly recommend Chad and his team at Cross Country Mortgage!

Chad Fallis was personable, direct, timely & extremely helpful! We had a great experience working with Chad & his team. He communicated quickly & efficiently as we were in competitive situations. Chad went above & beyond to ensure we were celebrated after closing as well! I would recommend working with Chad to everyone.

Chad is a SAINT! My husband and I were first-time home buyers in September and were overwhelmed with the whole home buying process. He gave us different options and scenarios and talked us through all the details. Chad made everything so clear and easy. He is one of the most approachable and genuine people I have ever worked with. I will use Chad in the future! I am so thankful to him for helping us purchase our first home!

Chad did a wonderful job providing quick and constant client communication from start to finish. Chad was available throughout the entire purchase process from pre-approval to closing. His industry knowledge allows him to perform brilliantly. Thank you for making me look good and being their our mutual clients.

Chad is the man!! At the outset of the home buying process, when I was trying to get pre approved and overwhelmed by the mortgage process and having a difficult time making meaningful, educational contact with lenders, Chad took the time to meet with me at length and make sure I understood the entire process and had no unanswered questions. He kept all my ducks in a line from then on. He never stopped being personal. He always answered the phone when I needed him and valued my home buying journey on an individual basis. Jessica was also fantastic in walking me through the mortgage acquisition process. And let me tell you, these people make you feel celebrated and special!! Get ready for some fun surprises. Thanks Chad, Jessica, and Adolphus for such a memorable and stress-free mortgage experience.

Chad is THE professional to work with if you are looking to buy a new home. I spent months of research on home buying while saving up for a down payment for my very first home, and I put the legions of mortgage lenders to the test. I aggressively researched every option available to me and approached every potential lender with the confidence of a person ready to dive straight into the details. Chad met me right on my level, composed hypothetical budgets to meet my objectives, responded in a very timely fashion, and even pulled back the curtain on the basics to reveal the complexities of interest rates. The other lenders responded late, wouldn't give me the time of day if I didn't put in an actual application, or assumed I couldn't qualify for the best of loans. Even when applied with the top 5 candidates, Chad stood head and shoulders above the rest for the extensive information he provided to me over the months prior.

Chad is amazing! He was referred to us by a friend. We were interested in refinancing our current mortgage. Our prior mortgage loan experience left us a bit wary of moving forward with the refi because the process was tedious, time consuming, and complicatedat times. Our refinance process with Chad was the complete opposite! Quick and easy just as he'd promised. We highly recommend Chad Fallis for all your mortgage needs.

Working with Chad and his team is a terrific experience. I'm a real estate broker and Chad always keeps me well informed. He alerts me to any red flags along the way before they become a problem. After we complete the transaction Chad is ready to celebrate a well deserved toast with our client. Chad is my "go to" lender. I strongly recommend him and his team.