Century 21 Fairways Real Estate US, Irwin

Slum lords. Hunter Donnelly and Bryson Lesnewsky are disrespectful and rude. Couldn’t use the bathroom for weeks and had sewage water coming out of my ceiling into my dining room and they thought this was completely okay. Started in January and i still have water damage throughout my kitchen. They sent someone out to PAINT over it. Tried to delete my review so watch out. Also found out today they don’t own our property anymore and still nobody has notified us. A true joke of a company.

My husband and I have recently had the pleasure of working with Susan Gill for the sale of our home. Our friend and neighbor, Vince, referred us to Susan when we asked him to represent us because he is not active in real estate at this time. Having been in our home for the last 38 years, we feared that this was gong to be a daunting task going through the selling process but Susan met with us early on to discuss what we would need to do and what we could expect as well as giving us some great initial thoughts on our house and the market. She immediately put us at ease and made us feel more than confident that she would walk us through this process. That's exactly what she has done. She not only provided us with prepared information in general but has answered countless questions along the way, taking away any fear or uncertainty. Susan has gone above and beyond in this journey with us and her knowledge and advice have been spot on. We are grateful for Vince's selfless recommendation and for Susan's unfailing commitment to our best interest. This is a big event in our life and Susan has treated it with the professionalism and care we so appreciated. Forever grateful!

I first called Susan regarding a commercial listing, she was very knowledgeable and experienced. I realized after speaking with her that they also handle rentals. I referred my nephew to the company and he has been in his apartment for almost a month and is very happy with his place and the service.

Since Property Rental Management merger with this Century 21, I will post me experience here as well. I stayed in a home under this management and the experience was the worst year of my life. $925 a month for a home that probably would not pass inspection because of broken floors, leaky roof, and not sending us bill information. The Landlords for this property were no better as they also ignored our requests for things to be fixed and took months to get one or two small things done. One week when the temperature was below 0 outside, the home inside was 40 and our electric bill was over $700. After many many requests to have something done about this a furnace was finally installed 2 weeks later. It is now month 11 of our 12 month lease and I bought a home. We have told the rental company that we would be leaving in March in February. 2 weeks before we we closed on the house we told them we will drop off our keys. The rental company responded saying that they needed to do a walkthrough of the home. 1 week later they will not respond to our calls. They text us saying they will get back to us shortly, but that was 2 days ago. DO NOT RENT FROM THIS MANAGEMENT COMPANY.

Do not rent from these people, my apartment has had a leak from the roof for the last year and they refused to come and look at it. They are slum lord's. I was told if I don't like it don't pay rent, and to move out by John Gill himself! Susan Gill made a supposed appointment to have things fixed but somehow that went by the wayside 3mo. before this encounter considering all of the buildings on summit are overdue for roofing. Not people or renter friendly at all.

Reached out to inquire about a rental. Viewed property, that one was not for us. The leasing agent was out of town and the office staff did what they could to facilitate me with information. The leasing agent did not return my call when they returned(understandable when catching up). I called to follow up and the agent seemed bothered that I called. Some wires were crossed about a property being for rent or sale. Leasing agent was completely unapologetic and nearly hostile from this point on while making sure all parties were referring to the same property. Fill in receptionist : 5 stars Leasing agent: -1 star Remaining office staff: 4 stars

I can't say enough about the entire Fairways team. All are above bar when it comes to professionalism and how they treat their customers. Susan and her team have gone above and beyond to help us navigate through the tedious process of buying our new house and selling our existing. I'd give them 6 stars if Google gave us that option.

A Fantastic Broker. Susan is caring, and a great listener, and smart about the business. Listen to her and learn the Ins and outs of marketing your home whether selling or renting; this agency covers it all unlike some others. So glad about our relationship and you will be too.

C21 Fairways is helping me make my first step to rent or purchase my first home. Their advise has been appreciated and their systems of emailing information automatically helps with my schedule not to miss anything that comes up for sale or lease.

We would refer Century 21 Fairways to anyone! We were put into a tough position when we had to sell our mother home to settle an estate. This hard time for our family was comforted with the professional experience and kindness we received from Century 21 during this time. Their compassion for us and our circumstance helped make our transaction easy the entire way through.