Central Bank US, Independence

More than one occasion I’ve attempted to deposit paper checks into my account at the banks atm machine. The feeder jams and withholds my check without applying the funds to my account. Calling during business hours is a joke. They can’t access the paper deposits over the weekend and usually the person who answers the telephone is very dismissive and uncaring. Almost as if they’ve had plenty of practice fielding this sort of phone call. Ultimately it requires a special in-person visit to correct.

Deposited a check in their atm on Monday morning the atm sent a message back not able to return check and did not deposit it. I went into the bank to ask about my check they said that the atm had a jam un it and that the would clear it and call me when they had my check. They did not call Monday but did call Tuesday morning saying I had no check in there. I was very upset since I had a receipt from the atm telling me that there was a n error and that they could not return my check. I ask for manager who again said my check wS not there but he would check the atm again. He comes out holding my check after pretty much being called a liar. No apology. Done.

I’m looking for a new bank. However, after reading the reviews, I don’t think it will be yours. The reviews about rudeness and different complaints scared me away. In addition, I have a friend who banks with you and she recently had a very bad experience. So, thanks, but no thanks. Judy

Ava was the sweetest!! she helped me count all my money and set up my new checking account!!

Great bank the employees are always are happy to serve you with a big smile

Great customer service, Great managment. Mahta helped me and she was so helpful too.

All the workers have great service and were willing to help me with everything that I needed.

I've enjoyed my experience with this Bank. I started banking with Central Bank probably around four years ago. They've always been quite courteous. Extremely helpful. I'm in fairly often. Various banking needs. One thing. They do shuffle people around quite a bit. They've had more than several employees that have left or moved. It does make you wonder if they treat their employees well.

Nice place nice people lots of benefits no fees even get your money back when you get money out of network just keep your atm stubb

One time before the bank opened I needed to cash a check and they did it from the drive inn window 10 minutes before the bank opened