Centier Bank N Main St, Crown Point

I’ve never walked in to a bank and needed and appointment for anything! Need and appointment to add someone to an account!? I can see you in your office there’s no one in there with you. You got all your lights off. How long can it really take to add someone to an account. I guess I can see why this branch has a 2 star rating.

Called to ask a simple question and Andrea was very rude over the phone. Was wondering if Centier does money wiring, as some banks do not. My dad passed, and my sister asked me to call to see if they do money wiring so that she could transfer the money directly into my account, did not ask for any info on the account, and she treated me as if I was trying to get into the account. In which I prefaced the question that I wasn’t trying to get any info on the account, just simply asking a question. Very unsatisfied with the call as she was rude. Will never call back again or even go to this branch. Ridiculous.

Due to an overdraft fee I called the branch to close my account. I was told that it was not possible to close an account without being there in person or sending a notarized letter stating my intention to close the account. Finding that answer insane I did my own research and that is not the case. Had banked here for many years.