Centennial Bank Panama City Beach Pkwy, Panama City Beach

This bank have the worst customer service ever, The lady at the first window seemed very prejudiced , From the moment I approached the window and said hello, her response was , Are you here to open an account I told her yes then she proceed to asked which country are you from and she kept twisting her head with an attitude ,she ask for a lot of documents in which I presented them to her then she asked for another document that I didn’t have with me so she said that I could email that particular document to her so when I went home I did, it was about merely 5 seconds after I emailed that document she called me stating that she can’t open my account and that I should go an open an account with another bank like regions with attitude in her voice..

This place is a joke. I will be turning them into Visa. As a distributor, your customer service is terrible. Needed a cash off of my NetSpend card. First, she stated the system was down. Huffed and puffed about the transaction. Then, refused the transaction because my id didn't match the zip code. But my name completely matched. Go to Regions. They greeted me with smiling faces, excellent customer service.

I've banked with Centennial for years at the Thomas Drive branch. I moved to the west end and now mostly use the PCB Pkwy branch. They are always efficient and courteous at any location I use. Highly recommend!

I’ve been banking at Centennial Bank for years. They are efficient and easy to deal with. They will go out of their way to satisfy a customer.

Saturday June 22nd I've been waiting at the drive thru from 8:30 and until 8:56 they were still close

The ATM machine at the bank is ridiculous!!