CEFCU Everett Mckinley Dirksen Pkwy, Peoria

Always a welcoming smile & personalized service. A team of professionals in a consistently warm member-friendly atmosphere, regardless of whether going to the drive-thru or walk-in teller, meeting/consultation or phone/email correspondence, they've continued to purvey very knowledgeable facts to continuously renew my confidence in CEFCU.

I'm so about to switch banks. Apparently there's no such thing as overdraft protection. I asked. Also went over by 12$ but since it was two purchases they charged me 60$ even though I made sure it was positive when I went to bed. They refuse to do anything. I'm looking around at different banks.

The loan originator here was rude and super short with me. She told me to give her a call. I called twice and it went straight to voicemail. So I called the general number and a super nice guy passed me through and she comes on the phone "you could have called me directly you have my number"....umm sorry? it was tied up. then an unpleasant experience with information not being clearly expressed. yuck bad attitude

My experience with CEFCU is that they seem to still charge overdraft fees, even thought I opted out of overdraft protection when I opened the account. Can't they simply choose to decline the payment?

Outstanding people to deal with. I have many accounts with them and a home loan. They do a tremendous job supporting local charities too.

The staff is always nice, but more so, very knowledgeable anf helpful.

First time there to set up bank account the gentleman taking care of me was not helpful at all !!!

I have been a member for around 50 years do i need say more?

Never do a loan with them.