Cedar Point Federal Credit Union Three Notch Rd, Charlotte Hall

Tracy at the Charlotte Hall location was the best! She was able to fix an error that the car dealership created and processed our loan very quickly. Tracy was professional and helpful and even had me laughing about the day’s unfortunate events. Thanks Tracy!

i was trying to make a big purchase online and as i expected my card was declined no big deal, so i call up the bank and and tell them and they say i have a "open fraud case" as i expected then the lady said it was fixed and to wait a few minutes and retry. i wait redo the purchase and it all seems fine until 2 hrs later it gets declined again and now because its new years the bank is closing early at 12:00 i see its 11:50 so there are 10 min left so i call no answer, i call again no answer, i call the Lexington park branch no answer so i give up . now i decide to log into my online banking to see if i could fix it online only to find that i can't log in anymore and it says "access restricted" needless to say I'm mad because now i'm stuck with this issue for the next 2 days until the bank re-opens and my stuff is on hold until then.

simply requested to do business with an associate other than one they hired that i left my prior bank due to some issues with this individual. was told they are the only person for that job(commercial lender) and after i stated that if that's who i have to do business with then i will find another bank. bank president just shrugged it off and stated he was sorry to hear that. if he was sorry he would've simply found someone else for me to work with or he could've done the paper work himself. this bank no longer cares about small business. thanks for everything and doing banking as usual, only big business matters to them

I have been with Cedar Point since 1987 and I have never had an issue with them. I highly recommend them.

ATM IS ALWAYS BROKEN! TERRIBLE! Other than that great bank!

The only place I do my banking.