Cashland State Rte, West Union

I dealt with a really nice lady everytime went back many times always bought jewlery good stuff good deals, decided to layaway a pendant, made my payments always a head of time last payment due on a Monday i don't know why but i called on Friday to be sure everything was kosher i couldn't get there on Saturday because i had to go out of state i was told even tho my paperwork said Monday was my due date for last payment i was told i had to get it out of layaway BEFORE the due date of Monday or it would go back on shelf and id lose all my money. Very rudely too!! i had to beg to change my appointment out of state, go about 80 miles out of my way and get at the pawn shop when they opened on Saturday and get my pendant and then backtrack to my destination. i spent several thousands of dollars there and I've never gone back. That was last fall. I drove 40 miles one way just to shop there on a regular basis i have since taken my business elsewhere.

Bought a pressure washer paid a little extra for the 15 day warranty, it just wasnt what I needed. returned it no problem at all great customer service from a guy named Brian, took care of it in no time at all. u guys saying bad stuff about this place u really cant. pay for the warranty an keep ur receipt I mean come on how many pawn shops will do that for u

I had a 14k gold necklace with a 14k gold Cross pendant I needed to sell in order to pay my rent. My apartment had been burglarized leaving scrambling to make ends meet for the month. Brian K. appraised my necklace with pendant and made me an offer, but it was less than I needed and I didn't want to let it go for so little. After going to the car to discuss the offer over with my fiancee, I went back inside Cashland to tell Brian K. I was accepting the offer because I really didn't have a choice. That's when he offered me to pawn, instead of sell, my necklace with pendant for the same price... Oh, YES! Thank you!!!

We were there a few days before Christmas. The staff was helpful, patient, and professional. I ended up buying a nice guitar at a very reasonable price. Thank you!

Terrible customer service, rude employees, and merchandise that is broken or soon to break. Will deny return even under the store warranty. Avoid at all costs unless you’re a burglar or meth addict who wishes to fence stolen goods or if you are an elderly person who needs a loan shark to take her check every month.

I heard that their shop manager is hung 10/10

The be$t one in town and the only 🤣😂🤠

I found this there very satisfied with the service

Bought a DVD player that doesn't even work. They are a ripoff. Don't waste your time.

Good prices but not so good customer service at times, depending on who you get.