Cashland Maple Ave, Zanesville

Do NOT BUY or SELL from here, One of the Long term employees possibly the manager completely ripped me off today!! BASICALLY STOLE FROM ME BY TAKING 5 DOLLARS OFF WHAT HE ORIGINAL AGREED TO PAY " HAULING IT AWAY" that was what he said! THEN he tried to tell me that my 14 KP 3 Princess cut Diamond ring was fake after he scratched inside the band, looked thru his jewelers loupe and he could clearly read its markings as well as the maker mark itself! But he really told me that the P in KP was for plated, when I knew it was for Plumb! KP stands for Karat Plumb! Which means True... I went to Coin Mart ( which I highly recommend) and they confirmed my ring was as real as they come and I was correct on the marking and it's meaning. SO DO NOT USE CASH LAND FOR NOTHING!

If you do not have the money for your lay a way and forfiet, they keep your money. No in store credit, money just gone. I put $70 down, she said I will get $5 back.

Could be more friendly and give better service kind of makes a customer feel like they are aggravated about being there Kelly is really cool and has been helpful many times the younger guy with glasses I don't remember his name but he was okay and pretty polite too

Great place to buy stuff! I’ve never had an issue going in there, I only buy when I go in. My problem is they have an app and website that hardly ever work

Never had a bad experience buying stuff. But you do have to know your stuff and look over what ever you may buy. Also cross reference prices online I noticed Cashland trys to sell used stuff for new prices. DONT BUY ANY CARAUDIO THEY DONT KNOW ANYTHING ABOUT IT. THEY HAVE A SET OF 10" SUNDOWN SUBS. (Sundown is a great product) BUT THERE TRYING TO SELL A SET THAT HAS A FROZEN SUB AND WOULDNT LOWER THE PRICE THERE WANTING $250 WITH BOX FOR THAT SETUP. BEVERY CAREFUL OF WHAT YOU MAY BUY THEY TRYBTO SELL BROKEN STUFF.

I have been given incorrect information by the staff on many occasions. The staff also treats customers horribly when not even provoked. Even the manager has hung up on me when I had only tried to tell her how important an item now lost (despite staff having told me it was still in a pawn loan) was to me. I hadn’t raised my voice, or insulted her in any way. Yet she yelled and hung up. This store is where I have absolutely been subject to the worst customer service I have ever experienced. I don’t think words exist to describe how disgustingly the staff here treat customers, often based on their snap judgements of who they think their customers are. Avoid this store at all costs if possible. Incorrect information plus the worst customer service I’ve ever encountered equals the worst retail experience I've ever had, no question about it.

I went in there to get a loan for a 2007 mustang that I bought (only 180,000 miles !!). They set me up with a really hot blonde lady and the paperwork was a breeze. I went in after a few weeks to tell them i couldn't pay them back and they were REALLY angry. Not very accommodating at all. The interest rates were ridiculous. I kinda dabble in amateur art and i tried to give them some of my prized pieces that i paid like $300 for and they wouldnt even take them. Couldn't stand to be in there anymore so i bought need for speed hot pursuit for $5 and left.

Was there today to spend money and the staff refused to greet or wait on us... There was more then six employees behind the counter and only two where waiting on customers-while all the others were just standing around talking. Several saw us standing patiently at the counter waiting for someone to help us and they did nothing but continue to converse with their other employees. Stood waiting for about 20 minutes, before we got mad and left empty handed. They don't want our money, fine.. we'll spend it elsewhere. . .

I shop & pawn here alot & I have never had any problems at all! The staff is always friendly & I get pretty good deals ,I refuse to go anywhere else!

staff is nice they've helped me when i needed it a few times buy gettin a loan for my guitar amazing prices on everything they sell jewelry electronics appliances etc. but i dont understand their way of buying... an amp bout the same price and an A/C thats 40 dollars more than the guitar wasnt worth anything to them