CASH INDIANA E Michigan Blvd, Michigan City

Joseph, Thank you for taking the time to leave this review regarding your first visit to Cash Indiana. It is fantastic to hear about your first purchase with us and how well our staff helped you and your friends. Have a Merry Christmas and New Year from all of us at Cash Indiana. Thanks

As a business owner, I hate seeing a review like this especially when the review is inaccurate and its only purpose appears to be to defame Cash Indiana and one of its employees. I have reviewed the surveillance audio and video and A Jay review is NOT accurate of what happen or what was said. Brandon NEVER said anything negative about the community nor told A Jay to F*** off. Situation started when A Jay was told by the other clerk that we do not accept tools with writing or engravings on them. A Jay did not like this answer and was arguing about us accepting his items. Brandon as the assisted manager came over and simply said that we cannot take A Jay’s tools because of the markings on them in accordance to Corporate Policy. A Jay then called Brandon “little man” and made a few negative slurs regarding Brandon’s height. Brandon then told A Jay to get the f*** out. Brandon should have chosen his words better but after being verbally assaulted by A Jay he had enough. Nobody should ever talk to each other in such a manner. I hope anyone reading this review can see through the misinformation left by A Jay and know that Cash Indiana, Inc and Brandon RESPECT our community and customers and will always strive to improve and treat everyone will courtesy and respect. Also, two other reviews left by A Jay about us have been removed from Google for violating Googles terms and conditions for a review.

Thank you for the great feedback. We really work hard at training our staff and providing quality customer service. Again, thank you so much for the review and we look forward to a continued business relationship.

AJ brought in a Bluetooth speaker. We had difficulty in getting the speaker to pair and work properly. We tried on multiple phones and our tablet unsuccessfully. Since, neither of us were able to get the speaker to work properly in the store we had to pass and not accept the speaker for either loan or purchase. We explained to him why we couldn't accept the speaker. Not sure why AJ felt that this deserved a one star review. We cannot accept a item unless we can see it work in store.

Unfortunately, LaPorte County and now all of Indiana require some form of face covering which we are required to follow. At no time did Cash Indiana, Inc or any of its employees intend to offend Mr Best or not want his business as we value every customer. We were simply trying to be compliant with the county and state requirements. This is uncharted territory for all of us living and operating a business through this pandemic. We wish Mr Best the best and hope he reconsiders and shops with us again in the future.