Carrington Mortgage Services Sw Noel St, Lee's Summit
251 SW Noel St, Lee's Summit, MO 64063, United States
http://www.carringtonhomeloans.com/
- SaturdayClosed
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- Monday8AM–6PM
- Tuesday8AM–6PM
- Wednesday8AM–6PM
- Thursday8AM–6PM
- Friday8AM–6PM

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Reviews
J
Worst customer service and overall experience, ever! I have been trying to re-finance since Sept or Oct 2020. My load office has now ignored all of my emails, phone calls, and text messages for the last 50 days. I have gotten TWO appraisals, paying over $1100 out of pocket during the process, and no end in sight! Fastest way to get a representative on the phone is to stop paying my bill. I bet someone would call me then! Looking for a different mortgage company to work with. Carrington doesn't care about their customers.
M
BUYER BEWARE- This has been the most miserable experience possible. The loan officer and the processor would not respond to emails or phone calls, they were rude and then lied and stated I did not send in information so I had to forward all emails to their boss because of their dishonesty. I stopped using this company when their delays made me have to extend my closing then I would have had to extend it again due to the constant lack of diligence. I had another lender the same day who was appalled by the behavior. FIND ANOTHER LENDER. Don’t waste your time and money. Update: my new lender had to have them transfer the fha file and the first time Carrington sent the fha file they didn’t log it correctly or attach the file- the second time they attached the file but the other information- this is plain lack of diligence or follow through. Shame on you, Carrington.
M
I ended up paying 700$ in lender fees that I was promised would go away by closing. And not only that, but I was continually promised they would go away, all the way up to and past the time of closing. I was told to sign all of the closing papers the morning of closing, and that Carrington would fix the closing disclosure (credit the fees) and I'd come back to the titling agency to sign it. It wasn't until almost three hours after the time of closing that Carrington realized they couldn't give me the credit because of the rules of their mortgage insurer, rules they should have known weeks before closing. So not only will I never ever recommend Carrington- not only for the extra money they cost me, but for the broken promise and the fact that they dragged out telling me until the last possible moment when I had no choice but to accept it and be screwed, or open myself to suit by the seller- I will tell anyone that asks for a lender suggestion my story, and I will tell them to avoid Carrington at all costs, unless they are actually wanting to go with a company that does not read the rules of their industry, or is intentionally screwing people over. Edit 1/29/21: Called supplied customer service line and they said they'd put a note on my file that I called in.
It's apparent that you are frustrated with some aspect of our service. Our Customer Service Department has a great reputation and responds quickly to correct any errors when notified. If you wouldn't mind calling us at 1-800-561-4567 at your earliest convenience, it would be greatly appreciated.
B
I can't speak to others' experiences. We all deal with different issues and different personalities. My experience however has been wonderfully blessed. I spoke with three different representatives. They all were beyond kind and compassionate to me. Thank you for the great service! May the LORD bless you all for it! Sincerely, Eva Goodwin
Hello Eva Goodwin, we work tirelessly to improve our customer experience and are glad to hear that your experience with Carrington Mortgage Services was a positive one! Thank you for choosing to be a Carrington Customer. Please do share your experience with your friends that are seeking to purchase or refinance.
L
Words cant even describe the level of customer service Carrington provides! Over the years of buying and selling homes I have grown familiar with the Carrington Mortgage team and we have always kept in touch. They are honest and very helpful! These employees care about you as a person not just your business! I send everyone their way now without hesitation!
Thank you for the kind review, Tasha! Your business is important to us. We count ourselves lucky for customers like you and we look forward to working with you again in the future!
Y
Difficult to contact a representative, I was on hold for a long time, then a recording stated, they are having high call volume and will not be able to assist me at this time and hung up.
It's apparent that you are frustrated with some aspect of our service. Our Customer Service Department has a great reputation and responds quickly to correct any errors when notified. If you wouldn't mind calling us at 1-800-561-4567 at your earliest convenience, it would be greatly appreciated.
C
The office I was working with restructured and fired the loan officer I had been working with on Monday. I have no contact information and have not heard from anyone since. It is now Thursday and my closing date is next Tuesday. Would not recommend to anyone. 0/10
Thank you for bringing this issue to our attention and we apologize for any inconvenience this caused. We would like to learn more about your specific situation and give us the opportunity to address your issues. If you wouldn't mind calling us at 888-267-0584 at your earliest convenience, it would be greatly appreciated.
O
I just tried to get the explanation about my claim : Costumer service representative said she doesn't know what to do. .. The representative of Lee's Summit office of Carrington HANG UP on me!!!!!
S
If I could give a 0 I would, Customer service is rude to begin with, never get calls back or be able to get to the extension they give you. I will never do business with them again
P
Incredible experience. Knowledgeable people and held my hand thru the whole process. Closed my mortgage in record time.
Thank you for posting a positive review about your experience with Carrington Mortgage Services, LLC. Your opinion is important to us, and we value you as a customer.
Personal loan Providers Nearby in Lees Summit
FAQs
1. How Can I Connect Carrington Mortgage Services?
In order to get in touch with them for loans, you can dial this phone number +1 844-531-3719, or you can direclty seek out loans from the Internet. If you need any loans like personal loans, you can click this place, which will be quicker.3. How Can I Obtain a Loan at Carrington Mortgage Services?
The most convenient way is to use their website's online form. For your need of cash advance loans from the Internet, simply browse our site to find out more info.5. What Should I Do I Cannot Repay The Loan On Time?
The best way is to negotiate with your lender at first and think of a solution for both parties.
2. What's The Location Of Carrington Mortgage Services?
Carrington Mortgage Services is located at 251 SW Noel St, Lee's Summit, MO 64063, United States. If you wan to visit them on your own, you can make use of the map to find a way to get there.4. Is Carrington Mortgage Services an Agency? Or a Lender?
Carrington Mortgage Services is a Mortgage lender. Or you can directly find CocoLoan, which is a lending agency, can help you connect with 100+ lenders to get various loans like online installment loans, look at this page to find out more.6. Can Carrington Mortgage Services Provide Title Loans?
Sure. You can get title loans for bad credit by clicking here.