Carmen Richardson NMLS# 375570 - Coast2Coast Lending King St, St. Augustine

I had the privilege of hearing a presentation Carmen gave on the lending progress for homebuyers. Carmen's presentation was informative and has a customer focused approach . I really like how Carmen helps her customers focus on their long term goals, and which loan works best for them and their financial future. She spends a lot of time with her customers looking at their current finances, analyzing different loan options and scenarios, and helps the client decide which loan works best for them.Many lenders don't even have those conversations with their customers. She made the lending process easy to understand for me. I wish I had heard her presentation when I bought my first home. Carmen has spent thousands of dollars on continuing education to be able to support her customers with the home buying process.She truly cares about her customers and wants the best for them and their families as they make their biggest financial purchase. I highly recommend working with Carmen. I look forward to working with her on my next home purchase.

Carmen focuses on deliver value to her community. She goes out of her way to make sure she can provide an outstanding customer experience, explaining in details every process and finding solutions. Her customer service, knowledge, professionalism and years of experience in the field makes her a valuable asset in every transaction. I highly recommend Carmen. Thank you for everything you do!

Carmen is one of the most knowledgeable mortgage lenders in the business. She will take the time to educate you on all your lending options and provide excellent customer service. I highly recommend speaking with her about your lending needs!

I have a variable rate mortgage and was interested in my refinancing options (espeically with the historically low rates) I talked to Carmen as well as another business owner I know about my options. Even though the other person's rates were slightly lower, after talking through the difference between APR and rates, and points and closing costs and a whole slew of other things that at first were over my head, the refinance through Carmen was the better choice. Even if it had been smarter to go the other route the fact that she took the time to explain the ins and outs of Mortgage Finance to me, (and to do so in a way that was very understandable) spoke to the care that she puts into actually helping people make a good decision> She is all about education, not just "selling a product, or making a buck" With a home purchase or in my case refinance being such a huge and important thing, the care she took with me, (just 1 little client) was amazing. Great Customer Service and Knowledge and I highly recommend her!

I have purchased multiple properties with different lenders and Carman is the most knowledgeable and considerate lender I have spoken with. She and her team take the time to explain things and make the difficult and stressful experience of a loan a much better experience. I highly recommend her services if you are looking to purchase property.

Carmen assisted me in buying my first home! She was able to help me close quickly and helped us win the offer when there was multiple people trying to purchase the house. She is extremely knowledgeable, and was available to answer every question I had along the way. If you are in the market to buy a house, Carmen is your lady! I cant recommend her enough!

Carmen assisted me in buying my first home! She was able to help me close quickly and helped us win the offer when there was multiple people trying to purchase the house. She is extremely knowledgeable, and was available to answer every question I had along the way. If you are in the market to buy a house, Carmen is your lady! I cant recommend her enough!

Carmen is the best. She is knowledgeable on all things mortgage related. She's your go to for home purchases and refinances.

Carmen and her team did a fantastic job on our recent refinance! we got a great rate and were able to close earlier than anticipated. She was available around the clock for questions and clarifications. Carmen made the process seamless. Thanks Carmen!!

There is not enought we can say about the treatment ,attention to detail and professionalism we received from Carmen. From the second we met over the phone to every single transaction Carmen took us by the hand and made us feel comfortable with the process .We not only found her and the company second to none ,but we gain a friend for life. Carmen you are trully the best in your profession and a true natural. We loved the experience we had while purchasing our new home. Thank you for making us feel welcome and confident. You are a true blessing!