Carhop Auto Sales & Finance Hallie Rd, Chippewa Falls

dont do it...bought a $5600 car...2006 chevy aveo... a month/half later the engine died...under warranty...they have no loaner car program...no skip payment option....their ad stresses doing WHATEVER THEY CAN to get you in a car and keep you in it...well being stubborn my daughter...its her car...missed too much work...and couldnt/wouldnt make the next payment....MIND YOU...ONE PAYMENT...NOT MONTHS WORTH...ONE PAYMENT...on a junk lemon of a car...their offer to help....make payment tonight or going to collections tomorrow...to top it off...engine gets replaced but it wont work...so now its TWO MORE WEEKS for another engine arrives...they get one star only because i had to to post the review...and its easy for MOST to get the loan update aug 6 2016 major engine ticking so bring it in last tuesday to THEIR mechanic....it is now saturday...car has been sitting outside all week with no phone call from mechanic and they fail to answer/return our callstoo...if there is nothing wrong with the car why is it sitting outside all week without a call to come get it?? daughter been without vehicle for more then she has had it...BOUGHT IN FEB 2016...2 motors so far...maybe 3 depending on this ...so far...after a lot of hollering on my behalf i was ALLOWED to skip a payment 2 months ago...thats a one week payment not a monthly payment...if they are so high on customer satisfaction...keeping you in a car...etc....in this instance they should be doing SOMETHING...maybe like no payments till i have a vehicle again{possible 3rd motor in 6 months}...or the option to pick a diff vehicle...nope i get ...make your payment or collections is next...ya i bought a lemon...BUT THIS SITUATION IS WHAT CUSTOMER SATISFACTION IS MEANT TO PROVE!!!

Love the service bought our new car to us from them today Dianne was a wonderful lady

They did an amazing job. Diane was awesome on getting me my car. Thank you all so much

I received excellent service. Everyone there went up and above to help me. This is the second time i have gone through them and would not only recommend them but would return myself.

Excellent service with friendly people. If your looking for a new (to you at least) car highly recommend stopping in to see them.

Great Place!!! I finally was able to get a vehicle with no hassle and it is exactly the vehicle I want!

Fantastic. Got me the car that I always wanted within an hour! Low monthly payment and low down payment. Thanks carhop :)

It was amazing I love it and I’ve finally gotten a new car. I would prefer people to come to car hop.

The customer representatives were very friendly & helpful. Thank you for getting us into our new to us vehicle!!!

Liked my experience here. Quick and easy as this is my 2nd time here at the Chippewa falls wi location. Which in itself says a lot!