CapitalBull Mortgage Gravois Rd, Fenton

🎖️Mr. Jones, first let us thank you for your Service and being a valued Veteran! We always love being able to Serve Veterans since you Served us! So cool that we were able to get you such a Historic Low Rate! So Low, you will never have to ReFi again! It was absolutely a Pleasure working with you and we know you have goals to accumulate other properties in the future for investment, so please keep us in mind, we are always here to Serve you! Congrats on your ReFi, spend those monthly savings wisely! 💲💰🏡

CUSTOMER REFUSED to provide REQUIRED documents; otherwise she would be closed and be in her new home already. I requested some documents and her response was "I am not providing any more f'ing documents, if that kills the deal then so be it" Well it did kill the Deal, so maybe she should point the finger back at herself. Very sorry for your experience Mrs. Winkle.....you applied during one of the worse Pandemics we have ever seen. The Goverment and the Lenders changed the rules constantly, so we were always having to adapt to our economy almost collapsing. Many loans were complete Kicked out of the system during this time, and we are very sorry, as we had no control over these unprecedented factors caused by the Covid-19 Pandemic. As for communication, I am very sorry you feel like we did not communicate much. You had the owners cell phone and he kept in touch during the entire process, sometimes multiples times per day. Yes there were some wait times to hear back from USDA who laid off tons of people in Covid-19 and Wait times to hear back from Lenders and underwriters because they laid off a ton of their workforce during Covid-19, but Ultimately, the owner of CapitalBull Mortgage went above and beyond to keep you informed, he also spent over $200 to fix some credit issues and spend $300 personally paying for your Septic Inspections. That money was a gift and allows you now to go through a new lender now that the pandemic is over. We wish you the best in your quest to buy a new home but are very disappointment in the poor review, when the things you claim are not accurate and were above our control. Updates: Since all these Poor Reviews customer has reached out asking us to help her and provide all her documents and inspections we paid for.

Thanks so much for choosing CapitalBull Mortgage to help with all your home buying needs! What an awesome way to start the new year! Thanks again for working with us and Happy New Year!

🏡 Thanks so much Mr. Martin, it was our pleasure. You had a big hand in helping by getting all required documents quickly. Appreciate your business and always keep us in mind for the future. Congrats on your beautiful new home, we are very proud to be a part of this chapter in your life. Again, Congrats! 🎉 🎈

Thanks so much Joe, we really enjoy working with you and your agency! Looking forward to a great New Year working with you! Happy New Year!