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Capital One Bank Bullard Ave, New Orleans

4.2
(9)Loan Agency
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5696 Bullard Ave, New Orleans, LA 70128

(504) 533-5307

https://locations.capitalone.com/location/branch_41424/

  • Saturday9AM–12PM
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–5PM
CLOSED
    Capital One Bank 01
    Capital One Bank 01
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    Capital One Bank 04
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    Reviews

    4.2/5.09 Reviews

    L

    Lucas De Jesus Matute Padilla
    1

    Be careful here the cashiers take money from your account.

    P

    Pearl Cantrelle
    5

    I have always had a good experience with Capital One, Bullard Location. The staff there, tellers and officers, have always been friendly and professional. If there is anything that I would like to see happen a bit differently is to reduce the wait time when seeing a officers.

    D

    D. Forrest
    2

    August 2020 UPDATE: They don't even send me email updates on my checking account balance anymore. What's in MY wallet? Hell if I know. PREVIOUS REVIEW: I've had several issues with this bank as of late including a delay in crediting a full balance payment on my credit card which resulted in a double payment, and added interest charges because of how they had handled it. Then to make matters worse, an ATM machine at their Bullard drive up ate my debit card before I could even enter the transaction (I was trying to deposit a check... good thing it wasn't money). They couldn't return the card because it was a machine on one of the drive up lanes. I was told someone else services those. They only service the ATM at the front of the building, and had I used that, I could've gotten my card back. Something YOU should be aware of, if you don't want the same thing happening to you. So I had to wait until they sent me a new one all the way from Texas (where my account was opened). Given the wait, I asked them to also send one for my wife (after all it WAS a joint account). But here I seemed to get some resistance, like they didn't want to send two. Instead the bank officer wrote down some number for my wife to call. So I had to press for a document so she could sign, and get her card. She gave me one and my wife signed it, but when I brought it back and asked for copies of the documents we both signed (fearing they weren't going to follow through with sending both) I was told I couldn't have copies. Since when can't you get copies of something you SIGNED?? UPDATE 4/25/18: The issue with the credit card interest charge has been resolved to my satisfaction.

    Response from the owner

    We definitely understand the frustration here - we missed the mark. When it comes to the debit card situation, we need the joint holder to be present to get a new one out to 'em. The good news is that they can give us a buzz via online chat or phone call from 8 AM to 11 PM EST, 7 days a week, and we can slide some new plastic their way no prob. Regardless, we'll be sure to get this feedback in front of our branch leadership so your voice is heard. ^AJS

    R

    Ron Anthony
    5

    A good bank that always has a ton of ATMS that work more often than not, with a staff full of kind people I've come to know well in the many times I've lost my debt card or got spooked by a charge and ran to get a new one.

    Response from the owner

    When a transaction's strange In the neighborhood Who you gonna call? Us. You call us because we've got your back. We're definitely FALLing for this review, Ron <3 ^AJS

    R

    Rachel Johns
    5

    I’ve never been inside but I love the abundance of working ATMs at this location. Wait times are never long.

    P

    Positive Interventions, LLC
    3

    The staff was friendly and very patient. I would recommend this branch to anyone who want personalized service in a comfortable and welcoming environment.

    B

    Bonni
    2

    Y’all know it’s tax season smh it’s 20 people in line and only two people working counters this is ridiculous.

    L

    Lin Pha
    5

    Always great service when I come here.

    C

    CC
    5

    The staff were very nice and professional

    Response from the owner

    Woot woot! Glad our folks were able to take good care of ya. :-) ^MS

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    FAQs

    • 1. How to Contact Capital One Bank?

      You can phone them at (504) 533-5307 or go to their website and fill out the online form.
    • 3. How to Secure a Loan from Capital One Bank?

      To apply for loans from Capital One Bank, you can fill out the online form on their website or pay a visit to their office. You may have to go there with your vehicle when getting car title loans. Enter our website to get some important information about online car title loans.
    • 5. What to Do If I Could Not Repay My Loan?

      Failure to repay a loan can have a serious impact on your financial life. Contact your lender if you can not make a loan repayment.
    • 2. Where Is Capital One Bank?

      You can find the store at 5696 Bullard Ave, New Orleans, LA 70128. Use a Maps app to show routes to Capital One Bank.
    • 4. Is Capital One Bank an Agency or a Lender?

      Capital One Bank is a Bank helping you solve your financial problems. Enter our website to get personal installment loans for almost any purpose.
    • 6. Does Capital One Bank Offer Loans for People Who Have Bad Credit?

      Yes. You can get loans with Capital One Bank even with bad credit. It is also available to get online installment loans regardless of your credit scores through our platform. You can also get more information about personal installment loans on our website!