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Capital One Bank Capital One Dr, Richmond

3.2
(10)Loan Agency
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15075 Capital One Dr 2nd FL, Richmond, VA 23238, United States

+1 804-273-1144

https://locations.capitalone.com/

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    Capital One Bank 01
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    Reviews

    3.2/5.010 Reviews

    E

    E
    5

    As an honest review and long time customer. I've never had any major issues that I can think of dealing with customer support or any services they offer. If anything I've had a better experience with this company then any other bank I've dealt with in the past.

    N

    Nick Fugh
    1

    Capital One used to be very good but it is not at the moment. I called twice requesting to change a QuickSilver Master card to a Visa card because Costco won't take my Master card, but none of the customer support staff could resolve the issue even after they asked their supervisors. - When a bank gets so big, it seems that they don't care about customers anymore...

    S

    Sa b
    1

    I can give Zero star if I could. Customer service support is worst.They never convey proper info to customer... Always looking to debit money from customers... Seriously I have stopped using their credit card.Simply C for Conjusy...never recommend this to anyone .. 🙏

    R

    Richie Hernández Chacón
    1

    The most annoying business wasting paper on pre approved loans. If I wanted to get a loan AKA get into debt, then I would do so at my utmost ethical local community bank NOT capital one. Stop sending out your propaganda, it’s so last century.

    B

    Bill McManus
    1

    I was on the phone for 1 hour - spoke with James, who could not help me. James had me on hold for 10 mins. when Sheneki came on the phone - After giving her all the information I had given Lisa, James, and Sheneki I was told to file out the form and send it in - she said there was nothing else they could do for me. I have informed each of these people that I have had the same checking account for 44 years. Capital One is only the last of 3 banks who have own the bank. I will shop around to see if I can find some bank who would like my business since Capital One does not seemed to want it.

    M

    Mike White
    1

    They keep sending me pre qualified offers by mail I wish they would STOP sending me and take me off their making list. I don't even open their junk mail it goes straight to the trash unopened

    a

    alex meister
    1

    Just use Bitcoin. It's less of a ripoff than banking with these people.

    M

    Motley Paw
    5

    This branch is very convenient for me because it's close to my office, but I wish there were more closer in town. Nice and helpful staff!

    C

    Caitlin D'Agostino
    5

    Michael was amazing to work with. Best customer service you could ask for. Love capital one ♡♡♡

    g

    george scott
    1

    Stop the pop-ups!!! I will never do business with you.

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    FAQs

    • 1. How to Contact Capital One Bank?

      You can reach them at +1 804-273-1144 or go to their homepage and submit your application form.
    • 3. How Can I Get a Loan from Capital One Bank?

      To apply for loans from Capital One Bank, you can submit your application form on their website or visit their physical store. You are likely to go there with your vehicle when getting a title loan. Click here to get further info about car title loans for bad credit.
    • 5. What Can I Do When I Could Not Repay My Loan?

      Missing payments on a loan can lead to lawsuits and damaged credit scores. Contact your lender when you fail to pay back the loan.
    • 2. What Is The Location of Capital One Bank?

      Their store is located at 15075 Capital One Dr 2nd FL, Richmond, VA 23238, United States. View maps and get your direction to Capital One Bank.
    • 4. Is Capital One Bank an Agency or a Lender?

      Capital One Bank is a Bank offering you various types of loan options. Click here to get personal installment loans for unexpected expenses.
    • 6. Does Capital One Bank Offer Loans for People Who Have Bad Credit?

      Yes. You still have chance to get loans with Capital One Bank if you do not have a good credit. It is also available to get personal installment loans irrespective of your credit scores with our platform. You can also get more information about an installment loan via our website!