Capital One Bank Wyckoff Ave, Brooklyn

I came to this Branch to make a Credit Card Payment. Friendly staff , they offered me a coffe, asked me if everything was ok and how else they could help me. From the person Welcoming customers in front to the teller. Everyone was just great !!! I will send everyone I know to this location . Excellent service . Hablan Español .

I waited for an hour and a half for someone to tell me they did not have the type of savings account I was looking for ! The person that greeted my at the door misinformed me causing me to wait for something that could have easily been handled if the staff was well aware of the accounts they hold ! Terrible service !

Just had one question for a banker guy wirg the iPad walks around holding it and doesn't leave it in the stand so ppl can sighn in when they need to 18 minutes later still waiting after a banker was done with her customer she gets up and just walks off comes back 5 min later then the gentleman with the iPad told me to sit down at the baker desk and they both dissaper to the back said we will be with you in few more minutes and then I see her walking around doing other stuff instead of helping me at the desk she comes helps me and says she's limited on what she can do and she can't do nothing for me at all all that time for nothing

this bank is full of s---! they dont provide customer service at all~

Worst bank you can walk in No business lane and super slow and no one cares the managment is very very bad we send one of our employees to get change or make a deposit takes them atleast an hour to go and came back while the bank is 1 block away from the store do to there slowness i wish someone can do help this bank out they really need it

Been with this bank for 4 years , i always get quarters from here monthly , i go ask and a old lady asking around who gives me quarters that they shouldn't give me since i dont got a buisness account def going to citibank !!

February 16 2018 3.01pm I felt like when I was standing online that I was getting racial profile because I was Black the lady with the red lip stick act like she was doing something else so she wouldn’t have to take me . All I wanted was singles and I bank at capital one . I will never come here again

This branch is very unorganized.  The line is extremely long. The waiting time for customer service is no better.  The people are not friendly and don’t seem to know what they are doing.

this place is very unsafe when it comes to using ATMs. there are people taking drugs and drinking alcoholic beverages.

Terrible terrible you will be there 3 hours and finally be helped . There's 2 people working all the time when they need about 9-10 for the amount of Nyc traffic . Will never come here ever again worst bank ever !!!!!