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Capital Credit Union Cardinal Ln, Green Bay

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406 Cardinal Ln, Green Bay, WI 54313, United States

+1 920-494-2828

https://www.capitalcu.com/

  • SaturdayClosed
  • SundayClosed
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–5PM
  • Friday9AM–6PM
CLOSED
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    Capital Credit Union 01
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    Reviews

    3/5.08 Reviews

    L

    Lance Erickson
    1

    My debit card stopped working this weekend. I used it to buy a couple albums and some drinks on Friday night. At the grocery store today, it wouldn't work. I'm done with this awful, semi-functional, "bank." Every week I have to go in there because of some problem. But tomorrow, I will be closing my accounts. Edit: Super cool how they publicly shame me. My pin worked on Friday but then it wouldn't work on Sunday; somehow that's my fault. This is the kind of "customer service" I have come to expect from this "credit union."

    Response from the owner

    Hi Lance, we apologize that we haven't been meeting your expectations. As a credit union, we pride ourselves in standing out from traditional banks. We did some looking and it looks like your card was denied due to you entering an incorrect PIN for your debit card. If you do not remember the PIN, you can call the number on the back of your card to change it. Please let us know if you have any other questions or issues. You can give us a call at 920-494-2828 anytime.

    M

    Michael Lovelace
    4

    Been with them since they merged with Pioneer. Very friendly at all locations. Had some issues with online activities when the merge first happened. I think they have addressed a lot since then and that means a lot to me. Haven't had real major issues in 10 years between pioneer and capital

    Response from the owner

    Hi Michael, thank you for the review! Please let us know if you ever have any questions or concerns.

    A

    Ann K
    3

    Staff's adherence to the companies rules can make it difficult to do business with. They very rudely told me that there was NO way possible that they could process a $10 check that a relative had made out to my then 9 year old child through my account. She had to open her own account. It is one thing to have a 'rule' but the teller's attitude was completely inappropriate.

    F

    Fadrian Smith
    1

    Capital Credit Union Stole Funds under my first name, and my deceased mother's last name I found that out back in 2015

    Response from the owner

    Hi Fadrian, we would appreciate hearing more about this situation. Please feel free to reach out to us at [email protected] to talk further. Thank you!

    C

    Chuck Pharis
    1

    The absolute worst to deal with in times of estate account for my father impossible to get anything done with them. Very dysfunctional can't believe they are in the business of handling money

    Response from the owner

    Hi Chuck, we apologize that we didn't meet your expectations. Andrea, our branch manager at Cardinal, is more than happy to speak with you again about the process and any concerns you have.

    J

    Justin Peterson
    5

    Very helpful and fast working employees. I’ve never had a bad experience at the many locations I’ve visited.

    D

    Dale Gunville
    1

    Have to wait for 18 other callers before you get through and they don’t offer a call back when your # comes up.

    Response from the owner

    Hi Dale. We're sorry for the wait! Our Communication Center is experiencing an abnormally high call volume and are working to get to everyone as quickly as possible. I can have someone reach out to you directly if you would like?

    L

    Lori Arveson
    5

    Very friendly n helpful... Andrea O. is the best.

    Response from the owner

    Thanks for the review, Lori, and for your membership!

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    FAQs

    • 1. How to Get Hold of Capital Credit Union?

      You can get in touch with them at +1 920-494-2828 or enter their website and fill out the online form.
    • 3. How Can I Apply for a Loan from Capital Credit Union?

      To request loans from Capital Credit Union, you can fill out the online form on their website or go and visit the store. You are likely to go there with your vehicle when getting a title loan. Enter our website to get more information about car title loans.
    • 5. What to Do When I Fail to Repay My Loan?

      Missing payments on a loan can have a serious impact on your financial life. Get Hold of your lender when you fail to pay back the loan.
    • 2. How Do I Get to Capital Credit Union?

      It is located at 406 Cardinal Ln, Green Bay, WI 54313, United States. Try out Maps apps to get directions to Capital Credit Union.
    • 4. Is Capital Credit Union an Agency or a Lender?

      Capital Credit Union is a Credit union offering different ways to financial stress. Visit this page to get low interest rate personal loans for unexpected financial events.
    • 6. Does Capital Credit Union Offer Loans for People Who Have Poor Credit Score?

      Yes. You are likely get loans with Capital Credit Union even with poor credit. It is also available to get online installment loans for bad credit without good credit on this page. You can also obtain more details about personal installment loans through us!