CapEd Credit Union E Riverside Dr, Eagle

William was amazing, He helped us with some modifications of checks and simply took all of his time and was very personalized this bank is amazing.

I tried to set up bill pay on my checking account and CapEd required that I answer two security questions, which is fine, however the two questions they asked I had no idea of the answers (they weren't the ones I set up). I worked with 'customer service' for two days while they waited for IT to respond to the issue and get me access to my money. Well the week has past with no word back from anyone. I'm done. They don't care about their customers so I'll show them the same respect. I'm switching banks.

I had an issue with my card so I phoned and spoke with, Jodi. I think she works at the main headquarters. Jodi resolved my issue within minutes. She was professional and maintained her personable decorum throughout our conversation. Her service was one of the finest experiences I have ever had in banking! Jodi is an asset to CapEd and is definitely a five-star individual! Thank you, Jodi! Sincerely, Deanne

Wonderful people and they offer share branch banking.

I think I’m closing my account. they’re completely inaccessible during an already trying time. Closed lobby AFTER the lockdown is lifted. Trying to resume business to feed my family. Phone line doesn’t work. Literally keeping me from being able to do business.

Very disappointed. No one actually working drive through. You put ur stuff in. 10 minutes I waited not even the response of hello i will be with you in a few moments. Finally after my 10 minute wait i went in to get my deposit and card back that still no one had touched. Good courtesy would be to close drive through if your not going to respond to customers

They are doing a update and told everyone you would still be able to use ur cards and spend YOUR money but everyone i knows cards are getting declined when I checked there website it said you could still use ur debit card But yet there cards are getting declined for the entire weekend! The least they could have done is give us all a heads up but they made us all believe that it would work! WORST CUSTOMER SERVICE EVER! you should be able to access your own money expeshally if they tell u 1"+ times that u can

My grandmother was attempting to secure a loan with A credit and no debt after her husband recently passed to move out of her high maintanence home into a smaller option. The Loan office was horrible and it took almost 2 months for them to process so she had to pay the sellers an extra $4,000 to hold it another 30 days, and just for Cap Ed to turn around and tell her she was denied. Never again, my family and I are so disappointed. And moved all of our assets to ICCU

Not very accommodating during this tough time. They close the lobby earlier than the posted hours, and won't cash a check over 1000 dollars in the drive through. Eagle location is lacking.

Convenient for my hubby to just deposit and go home. All cap Ed’s are great!