Cape Regional Credit Union Cape Centre Dr, Cape Girardeau

The people are extremely pleasant. However, they are closed on days that are not considered federal holidays. For instance, Christmas Eve. I had to wait until the following Monday to get my direct deposit processed because every other bank in America was open and my whole company got their paychecks on Christmas Eve except for me because this credit union was not open. Also, I had some fraud charges to my account, which was not their fault by any means, however, the fraud dept canceled my debit card on New Year's Eve and the banking website says open but I have called for 2 hors straight beginning at 9:00am and no one is answering! So, the fraud charges were taken from account and not only can I not dispute them immediately with the bank but now my debit card is canceled and it takes 10-14 business days to be issued a new one! So, great customer service but horrible bank to be able to do your business with. Its aggravating and I wouldn't recommend this bank at all. If only the system they have was as good as their employees it would be great!

Would never recommend! 2 out of 3 people in my household have had their accounts screwed up & bank refused to correct either! They started taking double payments without authorization on one account and when asked to correct it, he was told that they couldn't reverse the payments that THEY INCORRECTLY doubled up on! Second account had incorrect deposits and now they want to charge that person interest on the money that THEY PUT INTO THE WRONG ACCOUNT! Clearly someone doesn't know how to do their job!! Very disappointed & not likely to continue business with them! I wish there was a zero star option.

This place is terrible had been a member since I was in my teens and had small issues but I was young and no credit, my parents banked there so it was convenient to have everything there. I went to college established credit. But used mostly a different bank because they charge for every atm withdraw and I was in another state. Applied for card cause mine expired and still wouldn’t give me card till I can’t into bank. So it was 6 months before I made trip home and got card. Fast forward years still had account for credit establishment but in the military and card expired again which they don’t send you new one like every other account I have ever had when it’s about to expire. Can’t get to my money again for over 2 years and even though I have called and had my mom try to close the account in person because she is still on it they won’t let her close it. And are charging me monthly for an inactive account. Worse bank to deal wit.

I’ve been an account holder for a few years now, and have used the Credit Union for a couple of loans to date. They are a top notch group, and handle day to day business with class and ease. My interactions have always went well. Theresa is a great person to work with on loan questions/issues, both knowledgeable and friendly.. taking all the pain and headache away from the loan process. Highly recommended Cape Regional Credit Union... Don’t get trapped into the national chain bank’s higher interest rates and lack of personality!!

First - This is such a small credit union that they think it is okay to offer you an account without a debit card. They will take your money, open your account, then screw you over for being able to pay any bills, or live in the 21st century. They claim it is a fraud protection step to use your credit score as a means of determining your ability for a debit card, which is just a plastic version of a check book. They charge you a 5.00 to do this. Then take a week to respond. Then steal 25.00 for you closing your account due to them preventing you from participating in all banking functions. What it truly boils down to is a small town hick president with a hard on for making people's lives harder than is ever necessary for no good reason. Five minutes at US Bank fixed all my issues with them, and they let me have TWO debit cards for free, without checking my credit. Because my credit has nothing to do with fraud protection. If this credit union wanted to do right, they would give me back the 30.00 they stole AND would not even let people open an account without passing their dumb credit check.

I cant say enough, the worst place in the world to hand your money over to. Just the fact you dont automatically get a debit card tells you everything you need to know. Cant wait to have a day off to go find a new bank. If this is what credit unions have come to, I will stick with a bank. Just went to US Bank. Got a debit card, no fees and less than a third of the price on checks! And guess what? They dont rip you off on your first $25.00 of your savings!

Slowest bank I’ve ever dealt with in my life. Needed a same day car loan and 7 hours later the lady hadn’t touched it.

The tellers are always kind and I really like their new ATM Machine:)

Good place to get a car loan, beats rates at banks in town.

I got tired of the service charges. But, the only Credit Union in town!