Caliber Collision N 1020 W, American Fork

I am amazed at the great work that Caliber Collision did on my car. Great communication, keeping me posted on the progress of the repairs. Service and staff are professional and friendly.

This is by the far the worst place ever. My daughter had to take her car to get fixed after getting in a wreck, she told them the horn does not work and that was her main concern. They called her after a week to come pick it up, only to find out the horn doesn't work they are going to have to keep it over the weekend to find out what is wrong with it. There was no mentioning of it on the paper work, really?? WOW what a big wait l waste of time. There are better places out there!! I will not have her bring her car or will I bring mine here ever again!!

If you want a top notch repair place with the very BEST service, this is the place. They were very friendly and very professional. I hope I don't have to go back because of damage to my car but if it happens again I will be going back here no matter what.

I've never even heard of ABRA before, but decided to give them a try because of their great reviews online! So glad I did! I received same day service at the convenience of my home! The woman who helped me schedule an appointment provided excellent customer service! The technician was friendly and completed the repair in about 15 mins! I would definitely use ABRA again!

I will use these guys again and again. For whatever reason, I tend to get people hitting my car, and most insurance companies allow me to use abra to fix my car. They’re not slow, they’re not unfriendly and they understand communication far better than most other companies I’ve dealt with. This location in AF is great.

they told us our car was totaled after someone rear-ended us and then later they said “never mind we’ll fix it!” and it’s never actually been fixed and we’ve taken it in multiple times and they’ve had it for weeks at a time and the problems never get fixed so now we are left with a once nice, once-valuable performance car that should have been totaled that has had nothing but problems since abra tried to fix it whose value has plummeted since it is now riddled with seemingly unfixable problems. :) :) :)

Having vehicle damages is one of the worst first world problems, it’s never fun having to go through the process of getting your car repaired, BUT, I am super impressed with Abra’s service. From the first impression to driving my repaired car. Amazing service, friendly people, and super easy and quick experience!

I had heard great things about ABRA, but after the experiences I had with their AF location I will never use or recommend them again. We had to have some minor body work done to our vehicle, and ended up having to return it on 4 separate occasions to have their poor workmanship redone. 2 of the times there were runs in the clear coat they had painted with dirt and debris trapped underneath. 1 of the times they didn't mask the car off properly and oversprayed onto other parts of the car. Trim pieces they had replaced ended up needing to be replaced again as they were installed improperly. On the last rework, they called to let us know the vehicle was ready to be picked up. We drove over to pick it up, and they ended up closing early that day. We went the following day and the shop was open, but there wasn't a sole in the building. Called their offices but no answer. I can only hope for ABRA's sake that these problems are isolated to their AF facility.

After being in a fender bender I took my car here because my insurance recommended them, they fixed the outside but did nothing to verify that the car was running smoothly. After they gave it back I had to take it back because the engine light came on and the car was not in the state it was before the accident. After they took a look at it they said that they found nothing wrong and that it was just the sensors that needed to be reset. I asked for paperwork just in case the light came back on again and because my car was still making a weird noise that again was not there before the accident but they instead proceeded to say they had checked and that was the only thing wrong even making me feel dumb as if I don’t know my own car. Well 2 weeks later and the light came back on took it to another auto shop and they found the REAL problem after 10 mins it was NOT the sensors. If you can avoid this place & take it to someone who actually cares about fixing your car and doesn’t make you feel dumb for being concerned then please do! My car is now running smoothly again but not thanks to Abra!!

Very nice people! But they can rib you off your money! I went in to get my bumper fixed they told me they ordered a new bumper and so by the time my car was ready to pick up, it looked like the same bumper I had but they paint over it and just fixed the dent that was done to the car. Come on now. I know my own car then anyone eles .