Cadillac of Dublin W Dublin Granville Rd, Dublin

The service department here is top notch. They are the friendliest and most helpful service department I have ever met. Even their car detailer smiles and ask if there is anything he can help you with. I would recommend them to anyone.

Just purchased an Escalade ESV and the process was wonderful. They gave us a great price on our trade in. Walt made the process stress free. I recommend Joseph of Cadillac of Dublin to everyone!

Sales was A+. I can't say enough about Joseph Cadillac. Very helpful answered all questions we had and went above and beyond to make sales go very smooth. So smooth that i bought 2 cars from Joseph Cadillac.

Great customer outreach. I was not considering trading in, but the dealer reached out to me to trade up to a newer model. Made it work without additional monthly payment!

We just bought an Escalade ESV and had a great experience. Nicole worked incredible hard to get us the vehicle we wanted. Thanks so much for a great buying experience.

After weeks of searching and visiting what felt like was every dealership in Columbus (Ricart Ford, Germain Ford, Germain Honda, Germain Cadillac, Midwest Auto Group (MAG), Crown Jeep & Buckeye Nissan… just to name a few) we left them all feeling belittled and insulted after speaking with their sales personal. CAPITOL CADILLAC in Dublin, Ohio was the exception!!!!! We were greeted by salesman (Clint) whom listen to what options we were seeking and the price ranges we were seeking. There was NO time wasted with high pressure sales, sells gimmicks, shadiness nor belittlement. It felt like the salesman put himself in our shoes and approached it from our angle and put real effort into finding us the best deal . My experience at CAPITOL CADILLAC was nothing but professionalism and honesty! CAPITOL CADILLAC provided accurate estimates for a lease right up-front. They did NOT waste our time having us fill out all the paperwork and running our credit just to come at us with high pressure sales gimmicks and numbers that were way-way over the prices were seeking; like all the other dealers did. CAPITOL CADILLAC’s estimates were honest, forward, upfront, and right at the numbers we were seeking. We filled out the paper work, got actual numbers and needless to say I left feeling that I had the best deal ever and needless to say I’m the proud new owner of a CADILLAC!!!!! The next morning CAPITOL CADILLAC called asking if I could stop back in because they found an extra incentive they could apply to my purchase and it would make it cheaper (and they did it). Now that speaks honesty! I couldn’t imagine any other of the shady dealers I first went to doing that. So that experience alone put the icing on the cake for me to say, CAPITOL CADILLAC is by far the most honest auto dealer around!!!

this is the worst customer service I’ve ever experienced at a car dealership... and I’m not sure how the lady with the glasses who sits behind the desk even has a job there, I went to ask her for help and let’s just say I felt like I was talking to a brick wall. I can’t say what I really want to say because google may take it down but if your like me and value customer service this isn’t the place

My Escalade esv been there for while and I alway trust them especially Christine at service department and her boss at service department very nice and professional they keep GM costumer comfortable and happy ,, this dealership highly recommend and I will keep coming here.......

Unlike a couple reviews I read, I received excellent customer service here. Love the car washes and oil changes to boot

Best dealership we have ever used. This staff is always professional. The service is always done to our satisfaction.