Byline Bank Oak Park Ave, Berwyn

This bank is behind the times and doesn't offer Real Time Payments and now they're going to start charging customers a monthly fee if they don't have a minimum $500 balance all while gas prices are skyrocketing and everything is going up! The greed and war on the poor and middle class is real! I'll be leaving this bank ASAP! P.S. I talked to them and got a snotty response!

I have been with Byline Bank for 20years and I love them.Their customer service is # 1

Tellers are always rude. When I would go inside they always seemed to have an attitude, then when you use the drive thru it is slow. Can't win with them. The final straw was when I literally saw the teller talk to a client in front of me in spanish and when another person after me walked in and requested someone in spanish that same person said she didn't speak spanish. When I saw this I helped their client and told the old lady to find another bank because these people think they are superior. Their roosevelt location in Berwyn was great too bad it closed and they let those tellers go. I closed my account and went with BMO Harris down the block, BIG difference!

Opened a new account 2/11/20 I was told that my debit card would be ordered and shipped within 7-14 days. I called on the 15th day to check the status on the card. I was told that the card was never ordered. Decided to close my account and I had to pay a $25.00 fee. HA! Lesson learned

Don't have anything negative to say about byline. Drive thru and inside are always fast and never had any problems with my accounts. Always a good morning, or good afternoon and a thank you have a nice day!

Been there thru 3maybe4 different bank name changes at this location. Not 5 stars because it's always a long wait going thru the drive thru at this location. Like, forever. Usually are unapologetic about it, though someone did address the wait once before.

This is the worst bank I've ever dealt with! If you're in a hurry, don't EVER use their drive thru. 20 minutes to do a simple business deposit! And the teller had a snotty attitude when I asked why it took so long. No wonder they're closing most of their locations!

Although they left the money in my account available they cut off all access to any further information I might need. I cant find out how much money I have so I can pay my Bill's and there is no way to contact anyone to find out the ATMs wont even tell me my balance and every phone number I call for Byline hangs up on me very frustrating, and all of this was done with a last minute email as a heads up

Byline is a joke. They will do anything they can to steal your money, or not give you access to it.Save yourself the headache and go to literally any other bank(chase, wells, tcf, ext.)

THANK YOU FOLKS AT BERWYN BYLINE BANK. SERVICE IS ALWAYS OUTSTANDING. THEY REALLY CARE ABOUT THEIR CUSTOMERS. THANK YOU.