Buckeye State Bank Wedgewood Blvd, Powell

I was new to the area and had not used Buckeye State Bank before. Even without having a history at the bank, their services were excellent. I worked with Eric Anderson to get a mortgage as a first-time home buyer. His patience and clarity when answering my many questions and concerns were essential. He also recommended an excellent realtor to me, Shannon Grimm, which was key in finding the right home. Eric was extremely responsive and accessible throughout the mortgage process and went above and beyond to make sure I understood the details and felt confident in my decisions. Other members of the mortgage team helped me through all the complexities of the application and made each step as smooth and easy as possible. We were even able to close ahead of schedule. I highly recommend working with Eric and his colleagues at Buckeye State Bank in Powell.

Really slow at taking payments. They charge you to make it then take a week to take the money. I paid off my car and wanted the title. It's crazy. Their system is constantly down.

It would be my personal recommendation to steer clear. Check/recheck your disclosures before signing anything. I was quoted (in writing) a buy down to a 2.99% interest rate for $200. Come to find out, they LIED and it actually cost me $1,100+. No reconciliation (as of yet) from bank managers. The company has been very disorganized and poor communication from the start of the loan process. Nothing was explained to me, documents were never gone over (which is why I missed the $1,100 charge for the interest rate - which, they don't want to explain anything to you because they know they are cheating you), wiring instructions were given to me just hours before closing and I was asked several times for things (i.e. documents) that I had already provided to them. I could go on and on. . .I was told by one person that she would check in with me daily to provide status updates. Did that happen? Nope. I had to CONSTANTLY check-in to make sure they were doing their jobs. I am almost certain that if I wasn't so proactive, we would have never made it to the closing table - or, would have been much more delayed than what we already were. Awful, awful experience. Not to mention the loan processor told me he could close my loan in 2 weeks (we closed in 49+ days later). I don't close on homes everyday. How was I to know that he was lying? He wanted my business so he lied to get me to use this bank. Question everything that this bank says. If it doesn't feel right - go with your gut. This bank has caused me a lot of heartache over the last 49+ days. You'll likely see a manager post next asking me to reach out to discuss this experience to save face. I'll be sure to update this posting if a resolution has been met. Based on my experience, they will never follow up.

Lindsay has been a pleasure to work with on a personal and professional level! I would highly recommend her if you need a home equity loan or any other banking needs. Thank you Lindsay!

Plenty of other banks that don't live in the 1990's still. I was given an auto loan through Buckeye and have been a customer for 2+ years. No ability for online payment - in 2019, how is online payment viewed as an "extra perk". Their online portal is a joke and provides zero value to the customer. Zero interest in taking a step into the future (or present, for that matter). Also, the flexibility and understanding you would expect from a smaller bank is not there either - not much of an understanding for their customer's situations and their overall complacency makes me wish I would have received my auto loan through a different bank altogether. Only a matter of time until their outdated and impersonal business practices put them out of business/force a sale.

I Purchased a 2017 Harley Davidson Tri glide motorcycle a few years ago and financed through Buckeye state bank. I since then have decided it was time to sell the motorcycle. I did this through an online company that purchases motorcycles boats etc. They began to ask me very difficult questions for me to answer as far as paperwork and such so I called the bank and talk to Brandi Corder. She began asking questions about the details of my situation and promptly gave me a few solutions. She then actually called the online buyer and helped walk them through what needed to be done to complete the deal. She went well over and above in a very professional and friendly manner of taking care of my situation. Employees like Brandi are the reason I will come back to Buckeye State Bank.

Being in the Insurance Industry, I work with a large number of banks. Every time I have worked with Buckeye State Bank, the home closing process is always professional & smooth, which is extremely important. I would recommend them to anyone I know! Great Bank!!!

The team at Buckeye State Bank in Powell are great to work with and always helpful!

Competitive and it offers slightly better CD rate than most banks.

This is how community banking should be, local decisions with fast turn around! Excellent customer service!