Brooks Mortgage, Inc. Studebaker Rd, Cerritos

If we could give more stars we would. We were with another mortgage company in the process of buying a new build and the previous mortgage company dropped the ball. Mr. Brooks and his staff made our loan happen within three weeks of contacting him. Staff was extremely communicative and helpful throughout the whole stressful process of buying a house. This was the best decision I ever made was going with this company.

I was advised by my financial advisor to apply for a reverse mortgage and he recommended me to Brooks Mortgage. My application was fraught with roadblocks and delays in my being able to submit all the essential documentation but Mr. Brooks never abandoned me, stayed in daily communication with me, gave me confidence that the transaction would be completed and indeed it was. He is a consummate professional, patient, caring, and knowledgeable. I knew that I was in excellent hands throughout the entire process with Mr. Brooks and his expert team at Brooks Mortgage.

Isaac is very patient with me during my home buying process, The first time I asked him to provide the pre-approval letter was in March, not until June I got the house I want it. In between the times, I had to asked him to check the rate and re-do the pre-approval letter so many times. He always been very patient and look out for my best interest for me. Isaac also honors his words when he say something and make me feel secure and not worry. He offers the best customer service, no matter how late it is he would return my call and update me the loan process every step. His team member - Arlene is also great and she is on top of then the loan process every step. I am glad I did not choose anyone else do my loan. I would recommend Brooks Mortgage to whoever needs the mortgage loan.

We started our home buying journey with a different broker. In the middle of escrow, we had to change mtg. Brokers. Isaac jumped right in and qualified us for a lower interest rate and lower mortgage payments. He and his team are a winning team. I have been singing his praises!!! Thank you Isaac!!!!

Me and my family would like to say thank you so much for helping us purchase a home. Isaac our (Brooker) never gave up on us he stood by us 100% so that my grandkids would have a backyard to play in. Even though he is our Brooker we consider him part of our family We ❤️ You

Isaac Brooks is very diligent, respectful, and professional. We got excellent customer service experience in all our dealings and relationships with Isaac. He also produced results and worked hard to ensure all our needs are met.

What a pleasure doing.business prompt service, amazing following through and top notch staff. Brooks mortgage closed on my desired house in 15 days I couldn’t have asked for a better mortgage to help me purchase my home. Thanks again.😊

Isaac Brooks went above and beyond being my loan officer during this challenging time of searching for a home. He was a partner who's dedicated effort and support was key for me on getting my offer accepted and escrow closed. He was very responsive and patiently explained the process at all stages as well as answered all my questions. I was a first-time home-buyer and I could not see this going anywhere near as smoothly with anyone else. It's challenging to put my whole positive experience with Isaac in words, but I can summarize it like this: if you're looking for a loan officer who puts you and your objectives of finding a home first, Isaac is your guy.

Mr. Brooks and his team are the best! Isaac helped my husband and I obtain our forever home. Isaac and his team were available for questions any day and time. The team made the loan process effortless! Isaac is known as the "number's guy " to us. He always had answers and the right number's. We have and will continue to refer our friends and family to Brooks Mortgage!

We have worked with Brooks Mortgage, led by Isaac and his team, in the past for our mortgage needs and we were very happy with Isaac, so we decided to once again work with him to take advantage of the current market conditions in refinancing our home. We know Isaac has the knowledge and can help us get the best loan for our situation. Isaac guided us through various loan options to save us the most money with refinancing. He expedited and simplified the process of the application and providing supporting documents to get our refinance started quickly. He offered us insightful guidance as we made decisions about refinance options and locking our rate. He worked strategically to save us as much money as possible with fees and refinance costs. Also, he and his team kept us up to date each step of the way and was amazingly responsive to our questions. Isaac genuinely cares about getting you the best loan terms as possible. He keeps an open line of communication and has a lot of patience. He and his team were a pleasure to work with. It is very obvious they are pros at what they do, and we strongly recommend Brooks Mortgage to anyone looking to refinance or find a home loan. We can't imagine a better refinancing experience.