BrightStar Credit Union Taft St, Pembroke Pines

I’ve been coming here for years and their service has always been fantastic. I plan to bank with this bank till the end of time. The staff: Shelly, Lilliana, Anabel and a few others are always nice and assisting me with so much pleasure.

I have had nothing but excellent service with Brightstar. I transfered my car loan to BrightStar and the service was great! The branch manager is very helpful. I have referred friends and family.

Me and my wife have hey share account here, I walked in at 1:20 PM and their work to Spanish bankers ladies I signed up to see one of them wait 815 minutes and I stood up and asked him are they going to help me yes or no? One banker said yes be there shortly, waited 10 more minutes. While I weighed it all I heard was gossiping nothing business I got up and left

My experiences with BrightStar were incredible. The staff especially Ms DiGioia were very helpful in attending to my needs as a member of BrightStar. I give BrightStar five stars for its service.

The assistant branch manager, Shelley, was soooo helpful. Pleasant, and informative! Can always count on my credit union for excellent customer service and resources!!

I love the staff at BSCU Pembroke Pines, they are absolutely wonderful! They provide my family & I with such great customer service. Thank you Maria for your outstanding customer service‼️ 😃

Liliana Restrepo is an intelligent and skilled employee with a kind and considerate approach. She is an excellent reason for people to do business at BrightStar. Paul B.

My husband and I visited your offices today, on Flamingo Rd and Taft Street, in Pembroke Pines. We were very pleased, as always, with the professionalism, knowledgeable and friendly treatment we received. Thank you.

I have never been to a bank where the staff treated you like an armed robber. I was told by the staff member “you need to remove your hat before I’ll talk to you” ugh really? How about could you please, or sir our policy is, or even I’m sorry sir it’s a policy to remove your hat before we speak. I said to the guy, my hats on backwards you can clearly see my face. He says to me “it’s a federal law, so remove it or we can’t do anything for you.” Again, you’re fighting for “MY” business right? So I asked the guy “can you tell me what federal law it is, code or anything, because I’ve never heard that in America?” He said “google it, it’s not for me to have to prove!” Ugh, yes I t is if you’re asking me to remove my hat! So I left and said I’ll never bank there again. I went right over to my other bank 5/3 and he told me, “there is no law to remove your hat” so this bank has lost me as a customer!

I was pressed for time to do my closing. I Became a difficult member with all the issues that came about and was out of anybody’s control. All through this Angie, Zoie and finally Diane B., were patient and understanding with my frustration. With all the challenges they worked collectively and made it happen. 19+ years with BSCU. Thank you