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Bridgewater Credit Union, A Division of Merrimack Valley Credit Union Main St, Bridgewater

3.8
(10)Loan Agency
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75 Main St, Bridgewater, MA 02324, United States

+1 800-356-0067

https://www.mvcu.com/

  • Saturday8:30AM–1PM
  • SundayClosed
  • Monday8:30AM–5PM
  • Tuesday8:30AM–5PM
  • Wednesday8:30AM–5PM
  • Thursday8:30AM–6PM
  • Friday8:30AM–6PM
CLOSED
    Bridgewater Credit Union, A Division of Merrimack Valley Credit Union 01
    Bridgewater Credit Union, A Division of Merrimack Valley Credit Union 01
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    Bridgewater Credit Union, A Division of Merrimack Valley Credit Union 03
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    Personal Loans Near Me In Bridgewater of Massachusetts(MA)

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    Reviews

    3.8/5.010 Reviews

    C

    Carol Turner
    4

    I don't do banking with this institution but I've had a car loan for over 2 years. I had a problem with processing my loan pmt thru my own bill pay account with my bank. I spoke with Edelyn in customer service and explained my situation. I've never been late on my loan and wanted to pay over the phone. I had never asked before but I asked for a waiver on the phone charged and she said she could. So happy for the great customer service and understanding!!! Thank you as I'm also on a fixed income and can't afford any additional fees. God Bless...

    T

    Tyrene Ramos
    5

    I have bn a Customer For 2 n a half years. Had a car loan that i just recently paid off 2 n half years early. The customer service is great & they always treated me with kindness & respect. They have always bn so helpful with anything i needed. I recommend them to anyone for any banking & loan needs.

    D

    David Hanscom
    1

    When I joined in 2013 Bank was Great. Since they merged with Merrimack communication has gone downhill. I paid a loan off and was never told to close the checking account or they would start drawing inactivity fees until account was empty. I hope they just closed it and aren't planning on sending me a bill. Also they dropped the ball on my being able to refinance big time witch cost me thousands in extra interest.

    Response from the owner

    David, we'd like to try to help you-- please contact us at 800-356-0067 and we will look into your account details. We're sorry to hear about your frustrating experience.

    O

    Olivia Fields
    1

    Absolutely the worst banking experience I’ve had. I closed my account due to poor customer service and at the time of closing I clarified there were no pending payments, and obtained confirmation my account was closed. Weeks later I’m notified my savings account is over drafted... and I owe them a small amount. Horrible horrible practices, you don’t screw around with peoples money, but here they don’t seem to care.

    Response from the owner

    Sorry to hear about your experience-- that's certainly not our norm. If you'd like to share more details, we'd welcome a call at 800-356-0067 (ask for a manager) and we will see if there's anything we can do to help.

    D

    Donna K
    1

    I've never dealt with such a "HORRIBLE" banking on-line program. I am unable to gain access to my account without having to request a special password which is sent to my phone and then entering it into the banking website twice. This is ridiculous. The customer service reps are great but it takes so long just to obtain my balance or pay a bill that I am researching other banks. Just too much of a hassle!

    Response from the owner

    Donna, we're sorry to hear about your frustration. You can fill out our form at https://www.mvcu.com/contact-form and one of our representatives will reach out to you. Thank you for being a member.

    D

    D Wright
    2

    This credit union was great when I first joined. Lately, the credit union really seems to have become worse in terms of customer service ever since the merger with Merrimack Valley. Especially on the phone. The wait times are longer and no one seems to be able to answer a question unless I walk into the branch. It's a catch 22 for me since I moved away from Bridgewater. The branch employees are great and helpful but if you need to rely on phone customer service; good luck.

    Response from the owner

    We are sincerely sorry to hear about your frustration and we thank you for bringing this to our attention. If you prefer not to visit a branch in person, you can also have email or instant message conversations with our staff here: https://www.mvcu.com/contact-us. Please ask for the supervisor the next time you call and we will do our best to help you. Thank you for being a member!

    J

    Jean Nephtalie
    1

    Called to resolved some issues with my card keep declined. Call center Jamie was rude she has no patience 😡 and hang up on me. I'm so disappointed since I never had any issues with them before. They need to do better. That call center thing now is going to kill the customer service. I wish I could give no 🌟

    Response from the owner

    Hi Jean, we are sorry that you had this experience. It appears your call may have been accidently disconnected. We take complaints very seriously and we encourage you to give us a call at 800- 897-0343 so we can discuss this further and resolve the question about your card. Thank you.

    B

    B Lamb (MythicBeez)
    5

    It’s a very nice office with very good staff. Never had a bad problem with my accounts.

    Response from the owner

    We are so happy that you are satisfied with your experience at BCU! Thank you for your review!

    D

    Donna Feroli-Karo
    1

    Site is frequently down! Unable to access my account or pay bills...very frustrating

    Response from the owner

    We apologize for any inconvenience. If you need help accessing your accounts, please reach out to our support team at 800-356-0067 and we'll do our best to help you.

    B

    Brian K
    5

    Always courteous, timely, and professional. Their services are well priced or sometimes free (i.e. Notary)!

    Personal loan Providers Nearby in Bridgewater

    • Personal Loans
    • Installment Loans

    FAQs

    • 1. How Can I Connect Bridgewater Credit Union, A Division of Merrimack Valley Credit Union?

      In order to get in touch with them for loans, you can making a phone call by +1 800-356-0067, or you can direclty find out loans online. If you need any loans like personal loans for bad credit, you can hit here, which will be more convenient.
    • 3. How Can I Take Out a Loan at Bridgewater Credit Union, A Division of Merrimack Valley Credit Union?

      The most convenient way is to fill in an online application form. For your need of payday loans online, simply search our website to learn more about detailed information.
    • 5. What Am I Supposed To Do I Cannot Pay Back My Loan?

      The best way is to discuss with your lender at first and deal with the issues for both parties.
    • 2. Where To Find Bridgewater Credit Union, A Division of Merrimack Valley Credit Union?

      Bridgewater Credit Union, A Division of Merrimack Valley Credit Union is located at 75 Main St, Bridgewater, MA 02324, United States. If you wan to visit them on your own, you can make use of the map to find a way to get there.
    • 4. Is Bridgewater Credit Union, A Division of Merrimack Valley Credit Union an Agency? Or a Lender?

      Bridgewater Credit Union, A Division of Merrimack Valley Credit Union is a Credit union. Or you can directly find CocoLoan, which is a loan broker, can assist you in connecting with 100+ lenders to get miscellaneous loans like installment loans online, view this page to find out more.
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